Reviews (9,795)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment, along with fast shipping times that boost customer satisfaction and repeat business. The platform offers a wide range of high-quality products and seamless integration with major e-commerce platforms like Shopify. Customer support is highlighted as responsive and professional, with features like automated fulfillment and custom branding options enhancing operational efficiency. Additionally, the availability of educational resources such as live coaching calls and an academy are valued for supporting merchant growth.

August 30, 2024

Zendrop is an efficient marketing tool for market product search and analysis with an available techteam ..always prompt to support...
I will partnership Zendrop and recommend ...thank Zendrop

Essentiel Bien-être
Canada
22 days using the app
Zendrop replied September 6, 2024

We’re delighted to hear about your positive experience with Zendrop. We’ll continue to provide excellent support and assistance to ensure your satisfaction. Thank you for your partnership and recommendations!

September 12, 2024

Jobelle was incredibly helpful!
I had an amazing experience with the Zendrop support team, specifically Jobelle. She patiently guided me through the process of sourcing products and provided clear, timely updates. Her professionalism and dedication truly made the process seamless. Highly recommend Zendrop for anyone looking for efficient dropshipping solutions with top-notch customer support!

Mood-Tech
United States
5 days using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We’re thrilled to hear that Jobelle provided you with exceptional support and made your experience seamless. We appreciate your recommendation!

July 8, 2024

I would recommend Zendrop 100%. I had an issues processing an order and reached out to the chat and customer care was very helpful. Researched the issue in the order and took the time to walk me through how to fix it and I was able to get the customers order out on time and the customer received the order within an excellent time frame.

Lamiiche
Canada
About 2 months using the app
August 18, 2024

I’ve just recently started using Zendrop. So far their customer service is outstanding. I am going to go through my store and map some more of my products to their platform if they continue to be less than their competitors. I was trying to find products at reduced prices and within minutes they found everything I needed. They saved me a lot of money.

Pretty and Powerful Enterprise LLC
United States
3 days using the app
July 29, 2024

The staff were very understanding and helped me solve my problem, a fantastic website that allows us dropshippers to do our job easily

Hydro Zen
Germany
29 days using the app
July 9, 2024

It's definitely one of the best out there !!! It definitely has way more products than the other suppliers, but I still sometimes find It difficult to find new products, as most of the products are available here after the trend has died down so it would be real nice if they could just increase their product range, overall, the experience was very good, the shipping rates, the product rates, I find all them very reasonable so yea pretty cool platform

Mystic Market
India
About 2 months using the app
July 20, 2024

I have had a lot of experience with their customer support and all i can say is that it's just great!

CoreVibe
United States
About 2 months using the app
June 21, 2024

I just wanted to give a big shout-out to the amazing customer service at Zendrop! Nyka has been super helpful and has gone above and beyond for all of my concerns and questions.

Nyka made sure all my issues were sorted out quickly and smoothly. It's not often you find such dedicated and professional support, and I really appreciate everything they've done for me.

Thanks so much, Nyka, for your awesome help, and a huge thanks to the rest of the Zendrop team too. You've definitely made me a loyal customer!

Honuali
Canada
About 2 months using the app
August 19, 2024

ZenDrop has been the easiest supplier I have ever used! I tried a few others and as a newbie in ecommerce the Customer Support was A-Class and always is swift and professional in getting the help I need in very simple steps. I LOVE ZENDROP!

Mogulz
United States
13 days using the app
July 19, 2024

I needed help at a late hour and Cyril was right there with the absolute calmness patience. She walked me through each and every step making sure I understood each process. 5 stars is an understatement.

Project-Ion.shop
United States
About 1 month using the app