Reviews (10,425)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

December 10, 2024

This supplier app is the best out there. They so clean and organized and the experience is so smooth. This app is very easy to use.

GameVerse
United States
15 days using the app
Zendrop replied December 13, 2024

Thank you for the amazing feedback! We're so glad to hear that you find the app clean, organized, and easy to use. We strive to make your experience as smooth as possible!

January 3, 2025

My issue with those drop-ship apps is that they make u you the monthly fees! plus they charge you the higher price for the product! so either take your profit from the product or the monthly subscription! so for that i have stopped using them! very expensive usage fees for low bar quality products!

MamySports
United States
10 days using the app
Zendrop replied January 6, 2025

We’re sorry to hear about your experience and appreciate your honest feedback. We understand your concerns regarding pricing and fees and are continuously working to improve the value we provide. Allow us to reach out to you via email and provide further assistance.

February 19, 2025

Great team and support at Zendrop - highly recommend!

Eco Wonders
United Kingdom
4 months using the app
Zendrop replied February 21, 2025

Thank you for your support! We're thrilled to hear you’re enjoying Zendrop. We appreciate your recommendation!

November 26, 2024

Fast communication and help in any issue that I had so far. Thanks!

Bi-Bala-Shop
Switzerland
2 months using the app
November 20, 2024

so far Zendrop is been ding very well with me, i have been supported by the agent Khubaib and he is an amazing guy, ive asked like 200 questions LOL but he keeps answering my question so clear and fast . Thank you

HabibiGlow
United States
2 months using the app
Edited February 26, 2025

Zendrop and its amazing quality!! Amazing. Even more amazing is the customer support specially Marianne, they've been so helpful in this journey!

MEZARI
United Kingdom
2 months using the app
Zendrop replied December 20, 2024

Thank you for your positive feedback! We're happy to hear that you've had a great experience with customer service and feel confident about starting with Zendrop. If you need any further assistance, we're here to help!

January 7, 2025

Super responsive and always answers the questions you have. Definitely recommend

Omani Jewels
United States
19 days using the app
Zendrop replied January 14, 2025

Thank you for the kind words! We're glad to hear that our team has been responsive and helpful with your questions. We truly appreciate your recommendation and are here to support you whenever you need!

November 24, 2024

Zendrop is so so good, so simple, so good, so perfect, the customer support is also so so good, Ivan helped me recently, he really did a great job and he was wonderful to deal with:) Recommended!

WordsPen
Sweden
2 months using the app
October 22, 2024

This app has made my journey into Dropshipping SO smooth. Just a week ago I started learning about dropshipping, and the simplicity of Zendrop really helped me overcome the struggles that I had in mind about opening my store. The customer support is also lightning fast, even for me currently on their free plan, which was really surprising. Nothing but good experiences so far. Keep up the great work!

MeeowShop
Norway
2 months using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We’re thrilled to hear that Zendrop has made your dropshipping journey smooth and that our customer support exceeded your expectations. Your encouragement means a lot, and we’ll continue striving to provide great service.

January 14, 2025

Amazing, dynamic and with a great costumer service. Props to Khubaib for rapidly solving an issue and updating me!

The Survivalist
Italy
2 months using the app
Zendrop replied January 17, 2025

Thank you for your wonderful feedback! We're delighted to hear that you had an amazing experience and that Khubaib provided quick and helpful service. Your kind words mean a lot, and we’re always here to assist you whenever needed!