Reviews (10,377)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.
Refine
-
By rating
I wanted to share a very pleasant experience, I will say right away, Zendrop support is the best support I have ever met, when adding a product from Zendrop to Shopify, I had an unknown problem, I wrote to support, they told me that it was just a technical problem, and within 24 hours it was solved, after which I faced the problem that I could not add several variants of the product at a time, although I did not have any publication of the product on Shopify, accordingly, the limit was not broken, within a few hours, zendrop support contacted the supply manager of this product, and told him to resize this product and by the next morning it was all sorted, thanks Jacob for your help
Thank you for sharing your experience! We’re thrilled to hear that our support team, especially Jacob, provided such effective and timely assistance with your product issues. Your feedback highlights our commitment to resolving challenges quickly, and we appreciate your kind words!
I mean this with absolute sincerity, this is the best customer service I have ever received. I had the pleasure of speaking with Merjerrie (Merj). She worked with me for over an hour, problem solving, finding work around, and ultimately solving what seemed to be an impossible problem (we were fighting we a glitch that occurred when I tried to connect platforms). She was patient, understanding, kind, and attentive. If she is a reflection of the company’s values and approach I’ll never stop singing it’s praise!
I’ve had a great experience with Zendrop! Their team is incredibly responsive – every time I have a question, they’re right there to help. The app itself is so easy to navigate, making it a breeze to fulfill orders quickly. It’s clear they’ve put a lot of thought into making the user experience smooth and efficient. Highly recommended for anyone looking to streamline their dropshipping process!
Thank you for the wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with our team and the app. Your recommendation means a lot, and we’re here to support you every step of the way!
Amazing customers service, done about 200 orders with them and no problem!
It’s fantastic to hear that you’ve had such a smooth experience with amazing customer service! Completing 200 orders without any issues is impressive. Thanks for sharing your feedback!
Mariane was an amazing help today. Fast, on-point resolution.
Zendrop team always try to help as much as possible. I like that the customers receive their orders sooner than other suppliers.
Thank you for sharing your experience! We're glad to hear that our team is providing the help you need and that customers are enjoying quicker delivery times. Your satisfaction is our priority!
This supplier app is the best out there. They so clean and organized and the experience is so smooth. This app is very easy to use.
Thank you for the amazing feedback! We're so glad to hear that you find the app clean, organized, and easy to use. We strive to make your experience as smooth as possible!
Zendrop Customer service and chat system is fantastic! Very helpful and quick! The App I am just learning, and they are great at answering all my questions! They also sourced a product for me in so quick it was awesome! Lots of cool features and print on demand as well.
Zendrop is the place to be when starting a drop shipping journey. To me its very easy to use. Simple to import products to your store. Great service overall. I would recommend upgrading to Zenddrop Premium and get the academy and coaching calls.
Thank you for your awesome recommendation! We’re thrilled to hear that you find Zendrop easy to use and that you’re enjoying our service. Upgrading to Zendrop Premium for the academy and coaching sounds like a great idea! Your support is greatly appreciated!
I had the absolute best experience with this assistant! Not only were they incredibly knowledgeable and helpful, but they also showed so much patience and spent a lot of time making sure my problem was completely solved. It truly felt like they cared about helping me and went above and beyond to find the perfect solution. I couldn't have asked for better support—thank you so much!
Thank you for sharing your wonderful experience! We're so glad to hear that the assistant was not only knowledgeable and helpful but also patient and dedicated to finding the best solution for you. Your appreciation means a lot, and we're thrilled that you received such excellent support!