Reviews (10,432)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

November 15, 2024

Ive had a great experience with all the zendrop live agents. They have all helped me with my orders, and helped me have a great experience. Usman and Jemima have been great.

GG’s Palace
United States
10 months using the app
Edited February 26, 2025

Zendrop and its amazing quality!! Amazing. Even more amazing is the customer support specially Marianne, they've been so helpful in this journey!

MEZARI
United Kingdom
2 months using the app
Zendrop replied December 20, 2024

Thank you for your positive feedback! We're happy to hear that you've had a great experience with customer service and feel confident about starting with Zendrop. If you need ...

February 26, 2025

Maya was a great help. In the space of a few minutes, she was able to identify the issue and resolve it. Great customer service !

SipNGo
United States
1 day using the app
Zendrop replied February 28, 2025

Thank you for your feedback! 😊 We're glad to hear that Maya was able to quickly identify and resolve your issue. We appreciate you!

December 11, 2024

The customer support is incredibly responsive and helpful, addressing my questions quickly and effectively. The website is very user-friendly, intuitive, and practical, making my overall experience seamless and enjoyable. Highly recommended!

GreyNomad
France
4 days using the app
Zendrop replied December 13, 2024

Thank you for your amazing feedback! We're thrilled to hear that our support and website have made your experience so positive. We truly appreciate your recommendation and ...

February 5, 2025

Rafaela was amazing help!!!!

Geo Lamp Lights
United States
2 months using the app
Zendrop replied February 11, 2025

Thank you so much for the kind words! We’re thrilled to hear that Rafaela provided amazing help. We’re lucky to have such a dedicated team!

November 30, 2024

its great no complains they are fast to resolve any issue and app is super easy to use.

KAIWORKS
United States
5 months using the app
December 5, 2024

I had the absolute best experience with this assistant! Not only were they incredibly knowledgeable and helpful, but they also showed so much patience and spent a lot of time making sure my problem was completely solved. It truly felt like they cared about helping me and went above and beyond to find the perfect solution. I couldn't have asked for better support—thank you so much!

fureveryours
Sweden
1 day using the app
Zendrop replied December 20, 2024

Thank you for sharing your wonderful experience! We're so glad to hear that the assistant was not only knowledgeable and helpful but also patient and dedicated to finding the ...

November 26, 2024

Fast communication and help in any issue that I had so far. Thanks!

Bi-Bala-Shop
Switzerland
2 months using the app
December 25, 2024

The support is very helpful and even on holidays responds fast

Effess
Netherlands
About 1 month using the app
Zendrop replied January 14, 2025

Thank you for the kind words! We're glad to hear the support has been helpful and responsive, even during the holidays!

Edited November 27, 2024

So far so good. My only issues with Zendrop are that some products don't come all the variations you'd find on a competitor's site or on AliExpress; and at times they can be a little too pricey to get high profit margins, so you might have to either move onto another product or compromise.

It would be nice if on the Review & Publish section, I could edit the Variant Option names like Color, Size ...

Timbushu
United States
5 months using the app
Zendrop replied November 7, 2024

Thank you for the detailed feedback! We appreciate your insights and understand your concerns about product variations, pricing, and customization options. We’re always ...