Reviews (10,166)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 15, 2024

Great help, fast service

LifeisCraftyy
United States
6 months using the app
December 2, 2023

I'm working today on a Saturday and I messaged Zendrop for help with connecting my second store under my Plus Plan. They got back to me within like 15 mins which was surprising lol.... but surprising in a good way! Instantly got my second store connected (after I changed the email address). They won't charge you for every new store you start and from what I can tell are VERY helpful. Highly recommend :)

Get Crazy Deals
United States
About 1 month using the app
January 15, 2024

I would recommend zendrop for those who want to start a dropshiping business , great customer service , good prices , fast shipping and easy to replace order if damage or stolen .besides that you be able to find products on aliexpress and link them to zendrop.

HappyWhiskersCo
United States
About 2 months using the app
February 8, 2024

Just worked with customer service. FANTASTIC! Almost zero waiting time and she was able to sort out a billing problem -- that was my fault. Very competent and responsive.

Fashioned Fresh
United States
3 months using the app
December 30, 2023

Not alot of options when it comes to fitness equipment, small things and not many choices on tech stuff, I still have not received $100 credit, I upgraded my account.
Thank you in advance
Great site easy to use! Thank you

Stealth Fitness 911 LLC
United States
4 months using the app
February 4, 2024

I have using Zendrop for a few months and have had nothing but a great experience with them. The support staff is amazing and the products are awesome. I started watching the academy videos and have implemented a lot of what they teach which for a beginner its very helpful to keep you motivated to keep going.

Tailwaggers Oasis
United States
About 2 months using the app
April 9, 2024

Amazing support staff, I've been bugging them for the past week, the were able to resolve all the issues I had with shopify. Thanks to Jinky and Kelly for being so supportive.

My Store
United States
3 months using the app
December 4, 2023

ZenDrop makes it super easy to manage your dropshipping product catalog, edits, imports and puts you in so much control.. even the free package is so much value and i highly recommend you go for the pro and plus plans coz they simply add so much power and tools for you to take your store the next level..

The Support team is legendary, special thanks to Jobelle " very responsive and very knowledgeable"

Thanks for such a wonderful service that was crystal clear even with. few days of working with you.

CAUZEE
United States
2 months using the app
February 6, 2024

Highly recommend it. Fulfilling orders, keeping the list and tracking orders is super easy. And they will help you immediately 24/7 with any issue you may have!

JawCraze
Australia
4 months using the app
March 4, 2024

You are overcharging products from aliexpress + you are overcharging shipping.
In other words, paid subscriptions are not enough, you also take a cut from the price of the product + shipping (I really don't understand why you have standard $8 per shipping considering the fact that you provide same time frame delivery as the vendors on aliexpress, it's not like you charge $8 and get delivery in 5 days).

I understand that you need to make $ but it's cheaper to do it with others than with you.

And don't get me wrong, others charge subscriptions like you and they take a cut from the product's price when importing it, but they give you option to import whatever you want and their cut is way less than yours which means a decent margin for us the sellers and opportunity to make sales with competition.

You policy of "getting a quote" from our suppliers doesn't mean anything if the price provided is 50% more than the price on aliexpress.

Boost Boutique
United Kingdom
4 months using the app
Zendrop replied March 6, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.