Reviews (9,800)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment, along with fast shipping times that boost customer satisfaction and repeat business. The platform offers a wide range of high-quality products and seamless integration with major e-commerce platforms like Shopify. Customer support is highlighted as responsive and professional, with features like automated fulfillment and custom branding options enhancing operational efficiency. Additionally, the availability of educational resources such as live coaching calls and an academy are valued for supporting merchant growth.
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CHARGING FOR NOTHING AFTER I ASKED TO REMOVE AND CANCELL SUBSCRIPTION!!!
We apologize for the inconvenience. We'll reach out soon to provide further assistance with this issue.
Just finished a CHAT with Kelley who assisted me. The chat was successful and I have to say that I'm impressed with the speedy response time. I've used chat boxes with other services that make you wait over 30 minutes before someone finally get's to you ...and then they ask a question, like "how can I help", to which you've already submitted when you started the chat!
"Zendrop and Kelley are okay in my book!"
Customer support is patient and helpful. My issue was solved. Thank you.
We’re glad to hear that you had a positive experience with us. Thank you for your review.
Always very helpful experts at any time of day.
Juan was really friendly and he helped me a lot!
very helpful
Zen drop is always wiling to go the extra mile for their customers. Attentive and efficient service. Highly recommended
Absolutely brilliant so far, especially for beginners! Really easy to navigate and their support system (both the bottom and the team) have been spot on with all my questions.
Thank you for sharing your feedback and we're truly happy to hear how satisfied you are with all the support you received.
best app. The team is very supportive and helps us to do better and helps us at every point and is available in 2 minutes when ever we need help. the products are not listed in the main categories like if we search home decor, there would be very less products but if we search specific products then there are whole lot of products.
Amazing customer service! Quick refunds when necessary. I was worried i might not get a refund after a higher plan was deducted from me but it was properly handled and swift. Juan was really friendly and helpful
Thank you for your great feedback! We’re thrilled to hear that Juan provided friendly and swift assistance. We appreciate your recognition and support!