Reviews (10,408)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.
Refine
-
By rating
Hi I love this I love doing this with you guys! Thanks!
Zendrop is so so good, so simple, so good, so perfect, the customer support is also so so good, Ivan helped me recently, he really did a great job and he was wonderful to deal with:) Recommended!
Be careful. I installed this app to test it out. I never actually used it but was secretly charged $19 every month until I noticed.
We’re really sorry to hear about this experience and understand your frustration. Our team will reach out to assist you and check your account to resolve the issue as quickly as possible.
Just got help from Jacob. Super informative on what I was having difficulty with. Wrote out a step by step process and now the problem is solved.
I havent really started yet since i am now waiting for my first sample order to come through but all the customer supports have answered me very quickly and was very precise regarding the answer provided. They have been very comprehensive so far. So far so good !
Thank you for sharing your experience! We’re glad to hear that our customer support has been responsive and helpful so far. We hope your sample order goes smoothly, and if you need any further assistance, don’t hesitate to reach out. Wishing you the best as you get started!
My issue with those drop-ship apps is that they make u you the monthly fees! plus they charge you the higher price for the product! so either take your profit from the product or the monthly subscription! so for that i have stopped using them! very expensive usage fees for low bar quality products!
We’re sorry to hear about your experience and appreciate your honest feedback. We understand your concerns regarding pricing and fees and are continuously working to improve the value we provide. Allow us to reach out to you via email and provide further assistance.
Starting out in the world of dropshipping, my biggest challenge was finding a reliable supplier. After days of research I decided to go with Zendrop. I found their platform much easier to navigate compared to other sites, and their customer support has been excellent. they always respond to my messages and address my questions, no matter the day. So far, I’m very satisfied and feel comfortable with them.
Liezel helped me great customer support service
Overall, excellent product selection & platform. I am disappointed in the dashboard when it comes to seeing order status. Although customer service is excellent, I shouldn't have to talk to them to find the status of all orders. Once fulfillment is requested, it completely disappears from the dashboard.
Really great customer support :)