Reviews (10,170)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

January 31, 2024

This app is the best app to use in the store right now. The fact on how easy it is to use is crazy good. Plus the service and help pages are a 10/10 never seen better in my life. It has lots and lots of options and with its Aliexpress imports gave it more options. If you would want to choose a app right now then I would choose this one.

Luck 'X' Trust
United States
20 days using the app
Edited September 9, 2024

I absolutely like doing business with Zendrop. great fulfillment, fast processing and shipping, create after sale customer service, they always give me options to satisfy my clients to my best ability. and the ali express import extension works great, saves you some time importing products, and live support are fast and reliable. i have the plus plan which givers access to Zendrop academy, includes coaching call sessions, a lot of valuable courses to help you start your dropshipping journey. i definitely recommend zendrop, great DP app!

TacticalChrono
Canada
11 months using the app
March 21, 2024

On 3/21/2024, Karrie was extremely helpful in resolving a shipping problem for one of my customers. Thank you so much for hiring great and caring employees.

Randy

Flamingo Power
United States
10 months using the app
April 24, 2024

Support is very fast. I am very happy with one of the agents with name Jobelle.

SoftenCode Store
Albania
About 2 months using the app
May 21, 2024

What make sure have traffic in my store. This is not explained clearly

Alluring Gifts
United States
4 months using the app
Zendrop replied May 23, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

January 13, 2024

just worked through an issue with my account with Ian on Messager he was fantastic and so quick to fix the issue, top quality customer support very happy

Innovate Harbour
Australia
8 months using the app
March 7, 2024

I like the app but it is kind of confusing because I have to learn to navigate it. Jobelle, Ernesto and Cyril were very helpful, Professional and friendly.

The team answered all my questions, they were just GREAT!

The Hungry Candle L.L.C.
United States
About 2 months using the app
January 4, 2024

just started using Zendrop Plus and so far i am very impressed. quick customer support communication and amazing lesson can’t wait to see what more they have in store!

Big Trends Hub
United Kingdom
6 months using the app
March 24, 2024

I just experienced the customer service department and with in a few minutes they had me up and running. Thanks again Cyril. Your awesome

Epic Market Hub
United States
3 months using the app
October 28, 2024

Zendrop is actually very difficult.to use...after several attempts I was unable to integrate my shopify store with Zendrop and ultimately lost my domain that I Purchased. I would honestly Recommend using PRINTIFY for your POD needs. They have brand named products like Gildan and Nextlevel Hanes etc. And shipping is fast in the USA.. I ordered last week and am expecting clothing by tommorrow morning...not weeks in transit....So far I'm very Happy with (Printify). **I Would not recommend zendrop**

LIVEINTHESORE
United States
Zendrop replied October 31, 2024

We're sorry to hear about any difficulties you experienced in integrating your Shopify account. We would love to hear more about your concern and get it resolved for you, kindly reach out to austin@zendrop.com so we can further assist you.