Reviews (10,170)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 9, 2024

Great service

YourShape
Netherlands
5 months using the app
May 26, 2024

great customer support & prices.

Avonity
United States
11 months using the app
November 26, 2023

Zendrop is a great drop ship supplier the platform is very simple and customer service is fast and reliable they have a bot that will guide you through any questions you have, as well as chatting directly with a human.

Bewanita
United States
8 months using the app
November 30, 2023

Superb customer service from Karrie & Jobelle in Particular.
Always help me sort things out quickly.

yooneedone
United Kingdom
9 months using the app
March 28, 2024

Easy to use, chat function amazing - always someone to help.

Billien Official
Australia
5 months using the app
February 25, 2024

I had forgotten to add a coupon code however Juan was able to refund my original order and apply the discount for me! It was a very smooth process. Great customer support!

Gadgets-N-Gizmos Galore
United States
About 2 months using the app
May 5, 2024

There team is great and very helpful if you ever need help request Juan he will take care of you

My Store
United States
18 days using the app
May 7, 2024

They prey on the drop shippers with no experience.

I give this a 2 star for layout and ease of use but for a start up you feel like it's impossible to make a profit and Zen drop only exacerbated this through the highest shipping cost this world has ever seen!!!!!

It's just ridiculous and I'm now moving onto Alibaba to speak with suppliers personally and build a relationship with them while saving myself lots of mula$$$$$$$

Flop you Zen drop and your stupid shipping cost!

Mindfulmist
Australia
15 days using the app
Zendrop replied May 9, 2024

Thank you for sharing your review. We have reached out to you via email to assist you with this.

January 29, 2024

It is in fact a great app for dropshipping. Their staff is always there and willing to assist. I have pointed out some areas of opportunity to improve which I don’t see any action taken as of yet.

GO-E-MALL
United States
About 4 years using the app
January 2, 2024

I've been using Zendrop for 2 weeks now. I. New to this business. Zendrop has answered my questions through chat support however it's hard when you don't have someone showing you how to completely setup your store. I would recommend Zendrop

Exude the Mood
United States
9 months using the app