Reviews (10,170)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

February 5, 2024

I'm just starting and had a mess up and the online chat Joshua helped me get my account back on track. He was very helpful and quick responses.

1 stop shop for less
United States
4 months using the app
December 8, 2023

So far, the customer service experience has been amazing! Thank you to everyone that has helped me so far.

PetsUnited's Petshop
United States
6 months using the app
January 9, 2024

Joana has been a great help, she had all the information I needed .Thank you again

J.C LA
United States
8 months using the app
March 7, 2024

I'm new to dropshipping but I enjoy the education and customer support that Zendrop offers. For a newbie, they definitely take away the mental load that comes with running a product-based business online.

Bowteria
United States
About 1 month using the app
February 26, 2024

Using Zendrop for a while now never got premium trial and you dont need in the beginning, free one is good enough if you just trying products. Customer support team are the g's ngl always answer your question, the bot they have is kinda cooked tho no clue whats going on in his fake brain but i guess hes trying his best. 5 stars would recommend using

Feuer Box
Germany
About 1 month using the app
January 10, 2024

theres no option for zero stars review otherwise i'll give zero stars, the main problem is that zendrops shipping time is worse. i got 2 orders on 28 december and today is 10 january but still they dont even have any info on shipping or tracking information, my order is still not dispatch from china, also their customer support not good, every day they just saying that someone from their team will contact me via email, thats it but no body solving my actual problem, even aliexpress shipping time is better than zendrop, zendrop is expansive too, i suggest not to go with zendrop to everyone, otherwise you have to face a lots of problems. please stay away from this zendrop.

Lootario
United States
8 months using the app
Zendrop replied January 12, 2024

Thanks for sharing your feedback. On this we have reached out to you via email to assist you!

May 9, 2024

It is a very cool and inexpensive way to start a business

ABH dropshipping
Belgium
20 days using the app
February 20, 2024

Customer support staff is super friendly and helpful. Quick to respond and answer all of my questions with just the right information. Services are very convenient. Jemima assisted me.

TrendMasters
Canada
About 2 months using the app
March 21, 2024

The only reason I've given it 4 stars is because I don't like the fact that after importing an item and publishing it, it disappears from your "My Products" section. But once I spoike to someone via chat they clarified the issue and showed me how to view my product immediately.

Which by the way all you have to do is search for it and it will appear. But if they just left the product there we wouldn't have to search (not a problem unless you are a newbie)

RizzNme
United States
4 months using the app
January 28, 2024

they help me with everything I didn't understand when I thought I understood it all. They really are here for their dropshippers. Thank you guys so much for everything.

Good Goods
United States
3 months using the app