Reviews (10,070)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 1, 2024

Nothing bad to say about Zendrop. The customer service team and the fulfillment team are great

A&S Direct
Canada
4 months using the app
Zendrop replied September 6, 2024

We're glad to hear from you and we truly appreciate your feedback.

September 21, 2024

I recommande this app to all store owners that want to dropship.
Very well organized and daily updates with new products

YourTakeOff
Canada
24 days using the app
Zendrop replied September 23, 2024

Thank you for your fantastic feedback! It’s great to hear that you find the app well-organized and consistently updated with new products. Your feedback means a lot!

September 24, 2024

Absolutely amazing. Efficient with orders and customer service and all of the analytics .Everything is visible in one place and quick and easy to find.

Wearluxe
United Kingdom
24 days using the app
Zendrop replied September 26, 2024

Thank you for your fantastic feedback! We're thrilled to hear that you find our order efficiency, customer service, and analytics so helpful. Making everything easily accessible is our ultimate goal!

August 5, 2024

The support team has been great. I am still trying to figure out the ins and outs of the application, but everyone was very helpful at zendrop.

Nanomads
United States
5 months using the app
September 12, 2024

I'm new here but my first experience is that the customer service is very fast and accurate with solving my issue, thanks!

Epicatch
Netherlands
14 days using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We’re thrilled to hear that you had a positive experience with our fast and accurate customer service.

October 10, 2024

Zendrop offers great customer service. Only negative feedback is the transparency of their provider/supplier. They are just named as "fulfilled by Zendrop"

EpicTrendz
United States
About 2 months using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're glad to hear you’re pleased with our customer service. We appreciate your input regarding transparency with our suppliers and will take it into consideration as we continue to improve. Your insights are valuable to us!

October 29, 2024

They have great customer service and good shipping times!

PixelArcade
United States
5 months using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We're thrilled to hear you’re pleased with our customer service and shipping times. Your support means a lot to us!

October 29, 2024

Osman and Khubaib were very fast to respond and helped me me with my issues very well and got them resolved.

Vistella
United States
23 days using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We're glad to hear that Osman and Khubaib were able to assist you quickly and effectively.

October 14, 2024

Excellent customer service by Jenkins. She helped me find a detail that I had overlooked very quickly

The Life I Love
United States
15 days using the app
Zendrop replied October 18, 2024

It’s wonderful to hear about your positive experience with Jenkins! Great customer service can really enhance the overall experience. Thanks for sharing!

September 30, 2024

nice platform, most recommend !!

My Store
India
4 months using the app
Zendrop replied October 2, 2024

Thank you for the recommendation! We’re glad you had a positive experience.