Reviews (10,432)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

October 30, 2024

For personal reasons I decided to discontinue the use of Zendrop and my dropshipping store. They made the exit process very seamless and painless; even refunded my card that was charged, no questions asked. That was an exemplary service from Zendrop. If I ever want to join the dropshipping wagon in the future, I will certainly come back to Zendrop!

KINGSLYS
United Kingdom
10 months using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience! We're sorry to see you go but are glad to hear that the exit process was seamless and that you received excellent service. We’ll be ...

November 30, 2024

Hello, I'm new to this website and I'm glad I am able to add products to my Shopify store. I'm tired of ordering products and having to pack them then ship them. I really appreciate Zendrop so much.

Don Crespo, LLC
United States
3 days using the app
December 16, 2024

top service Thank u Khubaib for the fast respons

Mareenlifestyle
Germany
About 1 year using the app
Zendrop replied December 20, 2024

Thank you for your feedback! We're glad to hear that Khubaib provided fast and excellent service. We truly appreciate your recognition!

March 7, 2025

Good customer support and reliable shipping and quality

Marvani™
United States
3 months using the app
Zendrop replied March 10, 2025

Thank you for your feedback! We're glad you’re enjoying our customer support, reliable shipping, and quality products. We appreciate your support!

January 28, 2025

My subscription has been canceled and I haven't received a refund yet.

easyshop
United States
4 months using the app
Zendrop replied February 11, 2025

We’re sorry to hear about the issue with your subscription and refund. Please reach out to austin@zendrop.com so we can discuss this and assist you further. Looking forward ...

December 16, 2024

Mostly worked good except for payment. They billed us for more product than we had used and have not been very helpful in this regard.

Atrixa
Sweden
2 months using the app
Zendrop replied December 19, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

November 1, 2024

Zendrop is much more than a vendor, they have unbeatable prices resources coaching calls a community they even have print on demand now I cannot wait to start trying it and customer service is unbeatable always always beyond helpful I cannot think y'all enough!

FurbabiesRus
United States
4 months using the app
Zendrop replied November 22, 2024

Thank you so much for your amazing feedback! We're thrilled to hear how much you value everything Zendrop offers, from unbeatable prices to resources, coaching calls, and our ...

November 24, 2024

I mean this with absolute sincerity, this is the best customer service I have ever received. I had the pleasure of speaking with Merjerrie (Merj). She worked with me for over an hour, problem solving, finding work around, and ultimately solving what seemed to be an impossible problem (we were fighting we a glitch that occurred when I tried to connect platforms). She was patient, understanding, ...

JupiterJackTrades
United States
5 days using the app
Edited November 19, 2024

I can't thank Marqil from Zendrop enough for his incredible support! His effortless dedication, patience, and kindness have made every interaction such a positive experience. Marqil consistently goes above and beyond, always eager to offer his unwavering support and ensure every concern is addressed with the utmost care.

A big shoutout to the entire Zendrop advisory team as well! They are truly ...

Blissful Store
United Kingdom
12 days using the app
Edited November 27, 2024

Zendrop has truly been a game-changer for my dropshipping business. From their user-friendly platform to their exceptional customer service, they make every step of the process seamless. Finding high-quality products is effortless, and the automated fulfillment system ensures that my orders are processed and shipped on time, keeping my customers satisfied.

One of the best features is that you can ...

Cevoria
United States
3 months using the app
Zendrop replied October 18, 2024

We're glad to hear that you’re having a great experience! If you have any highlights or specific features you love, feel free to share!