Reviews (10,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
Refine
-
By rating
My experience so far with Zendrop. Has been the products are bigger than they seem online. Which is cool. I gave Zendrop a 3 star rating because, the shipping. I've had an order go a month. It makes customers think about coming back. So until they can get a Faster shipping & handling, ill keep this review to 3 stars.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
From what i experience so far, it's a pretty nice app and looks like there a good supplier but i expected to have everything linked when i connect my product to my store, I had to track the quantity on my own i kinda get that but that should be done as well but i should have to go in and do every SKU in one by one its time consuming and should be done when i link my products. I could be doing more productive things!
Thanks for sharing your feedback on this. We have reached out to via email to assist you with this.
We have used Zendrop since January 2024. Although our store is coming along slowly, their customer service is great. We've had nothing but positive interactions with their customer service. Unfortunately, we don't like the wait for HS codes, but that's not a drastic discrepancy. Thank you for your assistance when needed.
Had an issue which was my fault, but great customer service answered my request on christmas eve which was always a long shot, massive thank you to Jo for your support
Mery christmas to you all
Was very sceptical at first but when reaching out to their customer service I was sold to their services. Extremely quick response by a real human and not a BOT. Answered all my questions and concerns and honestly could not be happier. Excited to see how the fulfilment goes - have high hopes for it. So far so good and will recommend
Karrie linked my stores with no problem. She was very helpful and patient with me. Than you for have a great supporting staff.
I had a really good customer service experience with one of your representatives Jobelle and Kelly. They help me sort out with my plus plan account
Very informative and professional. I was able to get the information I needed for my specific case to help make a better business decision.
Very good prices and customer service. They reply in minutes.
Very good support team. They even have a coaching program on the plus plan.
They might be on the little pricier side sometimes (and sometimes not at all).
In summary, a very good platform to test products out on. You can worry less about shipping issues/complications that you may have with aliexpress for example.