Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

This dropshipping platform is appreciated for its user-friendly interface, wide product range, and competitive pricing. It automates order fulfillment and provides real-time tracking, saving merchants time and effort. The platform's advanced product research and inventory management tools are also valued. Fast shipping times are ensured through partnerships with top-rated suppliers. While 24/7 customer support is generally praised for its responsiveness and expertise, there have been occasional complaints about response times and product linking issues. The platform also offers educational resources and a supportive community for merchants.

December 21, 2022

Some of my products have been in processing for 9 days. Not the best when you are trying to make a good impression with influencers!

New Momz
26 days using the app
Edited November 5, 2022

A very good and very cool platform withc i love to use for ordering dropshipping products to mu customers I earn 200k plus per yesr

About 2 months using the app
Zendrop replied November 7, 2022

Hey there! Thanks so much for the positive feedback. I'd love to learn more about your experience overall with Zendrop and what we can do to get this 2-star to a 5-star. I'll be shooting you an email from joshua@zendrop.com shortly. I hope to chat with you soon.

December 15, 2022

Can't know inventory , no support 0 but good prices with good shipping time and also good shipping rate

Pets Dazzle
United States
3 months using the app
February 17, 2023

hi csn tell how to work thi ap thanks for tell plase contac me team respecet medin


2 months using the app
Zendrop replied February 21, 2023

Hey there! support.zendrop.com has some amazing resources to help you get started, but I'd love to have a chat with you about your pain points. I don't have access to your contact information, so please shoot me an email at joshua@zendrop.com. I hope to talk to you soon!

March 6, 2023

not sure yet

My Store
United States
29 days using the app
Zendrop replied March 6, 2023

Hey there! I hope that after testing out the platform you find it to be a 5-star experience. :) If you have any questions about anything, don't hesitate to request support by checking out support.zendrop.com.

January 6, 2023

nao processa pedidos nem tem como explicar isso, muito fraco neste apesto. nao gostei......................

Manus95 Store - Jealous Finds
About 2 months using the app
Zendrop replied January 25, 2023

I just wanted to let you know that I reached out via email to touch base on your issues. I hope you got it and look forward to hearing back from you soon!

Edited September 26, 2022

UPDATE: Zendrop does not vet their sellers to make sure they're actually US Based shipping. So if you're looking for quick turn around from fulfillment to delivery, buyer beware! The test order I made during the trial period STILL HASN'T BEEN DELIVERED. It's undoubtedly on a slow boat from China but was supposed to be a US based shipping location. Completely unusable for my use case and expected level of service.
When I emailed Zendrop to complain, I got crickets as a response.... One order... one problem... no customer service... NO thanks! Original Review: Chose this drop shipping app because it offered US based fulfillment to cut down on overseas delays. Still in the trial, but seems to work pretty good.
My only complaint initially is that some of the vendors do not separate their variants well enough - eg earrings that have 20 variants but just a mess of hastily pasted photos in the main description with no variants with photos or descriptions. I can't list that in my store - if they don't take enough care to list properly, what does that say about the rest of their business practices?
As far as the sale through process, seems to work good. I placed a test order and we'll see how that does. I am still in the trial period.

3 Kings (3K)
United States
4 months using the app
May 31, 2022

I placed my first order on zendrop of the product I wanted to sell to test and make sure everything will go smoothly before I used zendrop to fill all of my customers orders. The expected time frame for transit states 10-15 days, along with 3 day processing time however it has now been going on 20 days with the product no where near the delivery address let alone the United States. There were no stated delays on the tracking either. I pay $49 a month to use zendrop for their faster shipping methods when they are the same as other dropshipping fulfillment apps that are free. ‍♀️

The Nano Speaker
United States
8 months using the app
Edited September 16, 2022

I use this app to help me find products, I like the verity of items available to choose from. Intergrading the site with other platforms could be easier.

Utopian Solutions
United States
14 days using the app