Reviews (10,325)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product sourcing, inventory management, and order fulfillment. They praise the automated fulfillment feature, diverse product selection, and fast shipping times that enhance customer satisfaction. The responsive customer support and seamless Shopify integration are also highlighted. Additional benefits include custom branding options and educational resources, making it a valuable tool for business growth.

September 25, 2024

Juan has given me good on this day. He was polite and informative. My problem was handle and and I can now move forward. Thank Zendrop!!!

Buyers-Open
United States
About 2 months using the app
Zendrop replied September 26, 2024

Thank you for sharing your experience! We’re so glad to hear that Juan was polite and informative while helping you with your issue. We appreciate your support for Zendrop!

September 15, 2024

Zendrop is a nice platform but my only complaint is that I had a few issues with my sample orders and shipping times.
But the customer support is very helpful and helped me through out the whole thing

Fresh Flags
Greece
About 1 month using the app
Zendrop replied September 16, 2024

Thank you for sharing your experience. We’re glad our customer support was able to assist you, and we appreciate your patience. We’re sorry to hear about the issues with sample orders and shipping times and will work on addressing these concerns. Your feedback helps us improve!

August 23, 2024

Working with Zendrop is a great experience! Their platform is user-friendly and offers a wide range of products. What really stands out is the excellent customer service. They respond quickly and think with you, which makes for a worry-free collaboration. Zendrop is a reliable and customer-oriented partner that I can recommend to anyone.

Suprano
Netherlands
4 months using the app
September 26, 2024

As a newbie using zendrop it is easy to use for first timers and have everything you need to know.

Shai Visions
United States
3 months using the app
Zendrop replied September 30, 2024

Thank you for your feedback! We’re delighted to hear that you find Zendrop easy to use as a newbie.

October 9, 2024

Procedures are seamless. However, it would be appreciated if the reason for the decline fulfillment is stated in the status (declined) email/report.

Findenow
United States
6 months using the app
Zendrop replied October 15, 2024

Thank you for your valuable feedback! We’re glad to hear that you find our procedures seamless. We appreciate your suggestion about including reasons for declined fulfillment in the status emails and will definitely consider it for future improvements. Your input helps us enhance our service!

October 11, 2024

It really helps a lot and I recommened to use zendrop more than any for those who's starting run dropshipping.

Cozy Home
Thailand
11 days using the app
Zendrop replied October 15, 2024

Thank you for your recommendation! We're thrilled to hear that you find Zendrop helpful for those starting in dropshipping. Your support means a lot to us!

October 31, 2024

The quality it’s super cool but delivery service zendrop offers it’s too slow

Valtorri
South Africa
About 2 months using the app
Zendrop replied November 8, 2024

Thank you for your feedback! We're glad to hear you're happy with the product quality. We understand your concerns about the delivery speed, and we’ll definitely pass that along to our team to improve. Your input is valuable to us!

October 18, 2024

Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future

EveryDayEssentials
United States
3 days using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear that Harvey was able to assist you with your refund and clarify the charges. We appreciate your willingness to try us again in the future!

September 26, 2024

Good and fast assistance from Juan, thank you for your help!

ViralVault
Sweden
5 months using the app
Zendrop replied September 30, 2024

Thank you for your feedback! We’re glad to hear that Juan provided you with quick and helpful assistance.

December 3, 2024

Sometimes they help right away and other times they also help but slower.

cozy drizzle
United States
5 days using the app