Reviews (10,425)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.
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very professional customer support, just that some products arent available when i sent a product request, but if you guys can fix that then everything else is perfect! and maybe the speed on the product requests can use some work too since ive had requests take like 5 days to return. but overall a good experience just the speed and product availabilty needs work.
Thank you for your detailed feedback! It's great to hear that you had a positive experience with the customer support team. I appreciate your insights on product availability and request response times—those are important areas for improvement. Your input helps make the service even better!
they take to much time to process orders, like 3-4 days, but they are really good with the rest of the things
Thank you for your honest feedback! We're glad to hear that you're satisfied with the other aspects of Zendrop's service. We understand that the order processing time can be important, and we appreciate your patience. Your input helps us improve, and we'll take it into consideration as we continue to enhance the experience.
Sometimes they help right away and other times they also help but slower.
New to Zendrop Shipping! Customer service is excellent so far!
Thanks for sharing your experience! We're so glad to hear you’re enjoying Zendrop and that our customer service has been helpful. Looking forward to supporting you on your journey!
Support help was quick and resolved the questions i had. very helpful
I heard that zendrop is the best app for sourcing products, and it has been a good experience by far. They can source you products if you send them a link, and they can automatically fulfill your orders. They also offer fast shipping times, which is one of the major advantages in my opinion.
Thank you for your feedback! We’re thrilled to hear that you’re having a good experience with Zendrop and appreciate the features we offer, like product sourcing and automatic order fulfillment. Fast shipping is indeed a major advantage, and we’re glad it’s working well for you!
They never lied when they said they got 24/7 support. They are always there to help and their support team is really helpful for beginners who are totally green and wanna learn on the go, they answer questions that even make you feel dumb for asking but they would ask you to ask anything. Great support and I would recommend it anytime.
The linking of products in one tap is also a wonderful feature. Go Zendrop
Thank you for the fantastic feedback! We’re thrilled to hear that our 24/7 support has been helpful, especially for beginners. Your recommendation means a lot to us.
The quality it’s super cool but delivery service zendrop offers it’s too slow
Thank you for your feedback! We're glad to hear you're happy with the product quality. We understand your concerns about the delivery speed, and we’ll definitely pass that along to our team to improve. Your input is valuable to us!
Customer service has had prompt replies.
Great customer service!
Thank you for the 4-star review! We're so glad you had a great experience with our customer service. We appreciate your feedback and look forward to continuing to assist you!