Reviews (10,073)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 26, 2024

Awesome.

Ian even looked into the status of my order without me asking. I should have asked, but I didn't. Ian got to the bottom of the problem and solved it in one go.

He even provided a simple way to deal with similar problems in the future. He basically provided a process that any business owner should use, which I will put into my SOP from now on.

Thank you so much, Ian, for being Awesome.

Clear Sound Aid
United States
3 months using the app
September 4, 2024

Great Dropshipping Platform!

Zendrop has been fantastic for my e-commerce business. The platform is easy to use, with seamless integration and automated order fulfillment. Shipping times are impressively fast, keeping my customers happy. The product selection is vast and high-quality, and the support team is always helpful and responsive. Overall, Zendrop has significantly streamlined my operations and boosted customer satisfaction. Highly recommend!

Vozura
Netherlands
7 months using the app
Zendrop replied September 6, 2024

Thank you for your review! We’re thrilled to hear that Zendrop has been such a valuable tool for your business. We appreciate your recommendation and support!

October 11, 2024

Hello my name is Matthew Honeycutt and I'm a complete beginner when it comes to drop shipping I had no prior experience selling online or anything of that nature I was really struggling in life literally about to be homeless and laid off from work for several months I had always flirted with the idea of trying drop shipping I just had no idea where to start until I discovered zen drop. It's a truly amazing platform when I feel short on knowledge there were people and resources to help me with any questions that I had . They also connected my store to the Zen drop platform and helped me to set it all up to where it is fully automated it literally saved tons of time and completes 90% of the work for you so you can focus on your marketing and product research it's truly an amazing platform do yourself a favor and give it a try

Awakening Spirit
United States
23 days using the app
October 11, 2024

Excellent source, and great customer service. I've been using zendrop for a couple months, and this is the first time I need customer service. Point being, very user-friendly platform

Mr. Tings Shop
United States
6 months using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We’re delighted to hear that you find Zendrop user-friendly and that you had a positive experience with our customer service. Your support is much appreciated!

August 13, 2024

My experience with Zendrop has been really great. When I started my E-commerce journey I was looking for a reliable supplier and then I came across Zendrop and I've been using them pretty much since the beginning of my E-commerce journey and not once have I regret it. Their customer support has been top-notch. If you have a problem with your order they will will be happy to help solve that problem very quickly. Also their support team is really friendly and they're amazing people. 5/5 customer service. So yes I really do recommend Zendrop :)

Clixento
Estonia
10 months using the app
September 12, 2024

My secret weapon for dropshipping success. The platform is intuitive and packed with features, but the real standout is their amazing customer support. They're always there to help, no matter how big or small the issue. If you're serious about dropshipping, Zendrop is a must-have.

Inovex
United Kingdom
10 months using the app
Zendrop replied September 16, 2024

Thank you for the fantastic feedback! We’re delighted to hear that Zendrop’s features and customer support have been so valuable to your dropshipping success. Your recommendation means a lot to us!

Edited October 28, 2024

I’m still new to Zendrop, but my experience so far has been really good!

When face technical issues or just had a question, and reach out to their customer service team, I have always received really quick replies and amazing customer support. Because this, I feel really confident that they will do an amazing job if any our customers have issues or questions about the delivery.

It is also difficult to find great dropshipping suppliers that offer quick shipping speed to several countries in Europe. Therefore, I can highly recommend them, especially if you are in Europe.

Min butik
Greece
28 days using the app
October 30, 2024

For personal reasons I decided to discontinue the use of Zendrop and my dropshipping store. They made the exit process very seamless and painless; even refunded my card that was charged, no questions asked. That was an exemplary service from Zendrop. If I ever want to join the dropshipping wagon in the future, I will certainly come back to Zendrop!

KINGSLYS
United Kingdom
10 months using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience! We're sorry to see you go but are glad to hear that the exit process was seamless and that you received excellent service. We’ll be here whenever you're ready to return to dropshipping! Best wishes!

September 25, 2024

I have tried other drop shipping services, I like Zendrop because they have excellent customer service, they are available to help when its needed, highly recommended.

Mystery Find
United States
11 months using the app
Zendrop replied September 30, 2024

Thank you for your kind words! We’re thrilled to hear that you prefer Zendrop for our excellent customer service. Your recommendation means so much to us!

October 2, 2024

Honestly not sure how i would cope without Zendrop. Everything is so easy to do, from finding the product to importing it to your store. Then fulfilling an order is completed in a press of a button. Customer service is so quick and helpful, whenever i have had questions. A must have if you are dropshipping

Sojourn
United Kingdom
4 months using the app
Zendrop replied October 4, 2024

Thank you for your amazing feedback! We're thrilled to hear that Zendrop makes your drop shipping experience so easy and that our customer service has been helpful. Your recommendation means a lot to us!