Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

November 13, 2024

Absolutely would recommend using Zendrop. This app makes the shipment process a lot simpler. The customer service is amazing as well. The team acted quickly to resolve any problems I had regarding customer orders.

Modern Miracles
United States
9 months using the app
October 29, 2024

Ivan provided superior technical support that is virtually impossible to do. He's attention to details & patient is top tier. Zendrop hires the best talent. Zendrop making my life a lot easier with the app and honest support.

Veme214
United States
10 months using the app
Zendrop replied November 1, 2024

Thank you for the fantastic feedback! We're thrilled to hear that Ivan provided you with top-notch technical support. It's great to know that our app and team are making your experience easier. We truly appreciate your kind words!

October 30, 2024

For personal reasons I decided to discontinue the use of Zendrop and my dropshipping store. They made the exit process very seamless and painless; even refunded my card that was charged, no questions asked. That was an exemplary service from Zendrop. If I ever want to join the dropshipping wagon in the future, I will certainly come back to Zendrop!

KINGSLYS
United Kingdom
10 months using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience! We're sorry to see you go but are glad to hear that the exit process was seamless and that you received excellent service. We’ll be here whenever you're ready to return to dropshipping! Best wishes!

October 14, 2024

Realmente es una aplicación muy completa, la he utilizado durante muchos meses y me dan dado soluciones muy correctas, 100% Recomendada

Imperia Essentials
Mexico
10 months using the app
Zendrop replied October 18, 2024

It’s great to hear that you’ve had such a positive experience over the months! A reliable and comprehensive app makes all the difference. Thanks for the strong recommendation!

October 17, 2024

Very helpful and fast support!

Pristine Beauty & Health
Cyprus
10 months using the app
Zendrop replied October 29, 2024

Thank you for the positive feedback! We're thrilled to hear you found our support helpful and fast. Your satisfaction means a lot to us!

October 10, 2024

Zendrop have a great system and can supply more products, one thing that makes them standout is the support team. They are easy to get hold of and can resolve most issues. Great Team.

Everything for Everyone
United Kingdom
11 months using the app
Zendrop replied October 15, 2024

Thank you for your kind words! We're thrilled to hear you appreciate our system and support team. Your feedback means a lot to us!

October 28, 2024

Zendrop is great for dropshipping. I especially love their customer service - I am up at all hours working on my business and I can rely on their customer service team to respond in a timely matter. Sometimes even at a very odd hour.

Despite some technical issues they experience periodically on their end (which is understandable since they are also a business that is constantly improving), I still think Zendrop is the best on the market and is my primary dropshipping vendor. I highly recommend Zendrop

Palitte
United States
8 months using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience with Zendrop! It’s great to hear that our customer service has been so reliable for you, especially during those late-night hours. Your feedback about their commitment to improvement is also valuable.

October 14, 2024

great customer support and an awesome app

STARA BEAUTY
United States
10 months using the app
Zendrop replied October 15, 2024

Thank you! We're so glad to hear you’re enjoying our app and customer support. Your feedback is greatly appreciated!

October 30, 2024

I've been using Zendrop for my dropshipping business, and it's been a game-changer! The platform is incredibly user-friendly, and it simplifies the entire order fulfillment process. The product selection is vast, and the ability to customize my packaging has helped my brand stand out. Their customer service is responsive and always willing to help with any issues I encounter. Highly recommend Zendrop to anyone looking to streamline their dropshipping operations!

HeyFolks
United States
8 months using the app
Zendrop replied November 1, 2024

Thank you for your fantastic feedback! We’re thrilled to hear that Zendrop has been a game-changer for your dropshipping business. It’s great to know you’re enjoying the user-friendly platform, vast product selection, and responsive customer service. Your recommendation means a lot to us!

October 29, 2024

Zendrop has many good things but definitely the customer service is the best, I would recommend Zendrop 1000 times

Neediverse Store
United States
7 months using the app
Zendrop replied November 1, 2024

Thank you for your amazing recommendation! We're thrilled to hear that you find our customer service to be the best. Your support means the world to us!