Reviews (10,430)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.
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Over 1 million products, with a lot of them being incredibly cheap products. My two constructive critiques are that there aren't as many United States Fulfillment suppliers offering that very quick shipping at low prices in the niches that I am selling in, and the second is the search engine due to the suppliers tagging the items with keywords that may be somewhat unrelated at times in favor of more visibility. Overall, they are the best dropshipping platform in my opinion for sure. In terms of all the other fulfillment centers, their prices are extremely low. In addition to this, they also offer great discounts on annual plans at times throughout the year. They have 24/7 support, Their plans are usage based plans for all of their plans except their highest tier because of the fact that it does go higher than that. Their highest tier allows you to import an unlimited amount of products to your store. They also allow you to import other items from other platforms into Zendrop and their shipping times are still fast because they work with the companies that you want product from outside of their platform to maintain their faster shipping times. If you are a clothing brand, one of the coolest parts of their platform is the fact that their platform also has real life model photos of their products too and isn't just the product itself.
Thank you so much for your detailed feedback! We really appreciate your insights, especially on the areas for improvement, like the search engine and fulfillment options. It's great to hear that you’re finding Zendrop to be the best dropshipping platform for your needs. We’ll continue to work on enhancing the platform and support to ensure a better experience for you. Thanks again for sharing!
Great app and awesome support as always! I was just helped by Merjerrie and she did a phenomenal job. Keep on going team !!
Thank you for your kind words! We're glad Merjerrie provided phenomenal support. We appreciate your support and will keep delivering our best!
Exceptional Support and Service – Zendrop Goes Above and Beyond
I’ve had the pleasure of working with Zendrop for my business, and I can confidently say that their support and overall service are second to none. Whenever I’ve reached out for assistance, their team has been not only professional but also incredibly understanding and helpful. What truly sets Zendrop apart, though, is their genuine willingness to go above and beyond for their customers.
Recently, when I needed to adjust my subscription due to some challenges in my business, the Zendrop team was quick to respond with an incredibly generous offer that exceeded my expectations. They didn’t just address my request—they showed a level of empathy and commitment that made me feel valued as a customer.
It’s rare to find a company that combines capability with such a high standard of customer care. Zendrop is always reliable and quick to resolve any issue, and their willingness to help in any situation speaks volumes about their character. It’s clear that they truly care about the success of their users, and I’m grateful for their support.
I wholeheartedly recommend Zendrop to anyone looking for a seamless, supportive platform for their business. They’re not just a service provider—they’re a partner who genuinely has your back. Thank you, Zendrop, for everything you do!
Thank you so much for this incredible review! We're absolutely thrilled to hear that Zendrop has been a valuable partner in your business journey. It’s amazing to know that our support team has made such a positive impact and exceeded your expectations. We truly appreciate your trust and recommendation—your success is our success, and we’re honored to be a part of your journey. Thank you again for your kind words!
Mariane did a fabulous job explaining to me the ends and out of my problem I was having and gave me understanding. So that I may proceed in my business.
That’s amazing to hear! We’re glad Mariane was able to provide the clarity you needed to move forward with your business. 🚀 Thanks for sharing your experience!
Can't give 0 stars so giving 1. This app is not what it used to be before. I respected Jared Goetz for his vision and his mission. He writes that one of the rules he lives by is to work on a problem every day on linkedin, and someday you will see the result. But one fine day, he woke up and changed the whole policy for startups that would stangle the startups. Please do not choose them as your dropshipping partner or work over there. I don't think it is now a company that is drophipping partner-centric.
Sorry to hear about your disappointment. We appreciate your feedback and understand your frustration. We'll still be reaching out to take a look at your concern and assist you further.
Nyka went about and beyond to resolve my issue and made sure I get the product delivered to customer asap great service team Zendrop I’m very satisfied with the service you provide to your customers
Thank you for your kind words! We're thrilled to hear that Nyka went above and beyond to assist you. Providing great service is our priority, and we truly appreciate your support!
⭐⭐⭐⭐⭐
Zendrop has been an absolute game-changer for me! The coaching support has been incredibly helpful, guiding me step by step through the entire process of launching my first store. Their team is knowledgeable, patient, and genuinely invested in your success. Thanks to Zendrop, I now feel confident managing my store and scaling my business. Highly recommend!
Thank you for your fantastic feedback! We're thrilled to hear that Zendrop has been a game-changer for you and that our coaching support has helped you every step of the way. It's great to know you're feeling confident in managing and scaling your store. If you ever need further assistance, we're always here to help. Best of luck with your business, and we appreciate your high recommendation!
The support is awesome!! With all my questions answered by Markqil, I just upgraded to annual Plus plan! Great support team. Highly recommend Zendrop support via the Zendrop website instead.
It’s great to hear that Markqil was able to help you out and that you’re now on the Plus plan. Sounds like Zendrop’s support really made a difference for you. Thanks for the recommendation, and best of luck with your store! 🚀
The service is great! They respond quick and really make the effort to help you with questions and come up with a solution.
My great experience was especially with Brenda Sorongclo. She keeps you updated and she will do her best to help. Lovely!
Thank you for your kind words! 😊 We're thrilled to hear that Brenda provided such great support. We appreciate your feedback and are always here to help!
These guys are great - I found their chat bot to be a pain - but when I sent an email to thier support tema I got a response within 5 minutes that fully solved my issue.
That's awesome to hear! It’s great that the support team was able to resolve your issue so quickly. While chatbots can be a bit tricky sometimes, it's reassuring that the email support came through for you. Thanks for sharing your experience!