Reviews (10,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
Refine
-
By rating
So far one of the best companies to reply fast and efficiently and they reply to the chat and if you leave they send your answer by email which I thought was great, oh as well a copy of chat to your email,
Thank you for your positive feedback! We're thrilled to hear that you found our response times helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Usman, tech support for Zendrop was the only person able to fix a 6 day issue. Thanks again to his tech savvy services! He was patient and quick to responding and stayed with me the whole way until the matter was resolved.
Thanks again Usman!
Thank you for sharing your experience! We're thrilled that Usman was able to resolve your issue and provide such attentive support. Your appreciation means a lot, and we’ll make sure to recognize his efforts!
I just spent about 1 hour on the phone with the Zendrop support team via chat. I worked on a problem all day that i could not figure out. I finally asked for some help and found a great person on the other end. She was knowledgeable patient and helpful. I can't say enough about the support and my experience. Way to go ZenDrop i will be a client for a long time.
The customer service is great, it's fast and very efficient. As for the platform, I still use it, it is good and I have found very good products.
We'r glad to hear how satisfied you are with the support you received. Your feedback is really appreciated.
The attention I received from Zendrop is unfortunate, I have been waiting for an order for 16 days and their only response is patience, it will arrive, they are not responsible for anything because it is not their fault, the fault lies with the Chinese supplier, but If I pay Zendrop for the premium plan, what does China matter to me? I spoke with several employees, supervisors and they all gave me the same answer, the attention received was shameful, they made me waste time and money
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.
They have a support team that reacts very quickly, which really helps with urgent questions. The app itself works very well; it's easy to use, and there are no complications when using it. The only feedback I would give is to provide the ability to know beforehand what the discount is when you have an order of 2 products or more, instead of finding out how much you save only after the customer has placed the order.
I have been using Zendrop for my Shopify store for many months now, and you really get what you pay for, even on the free plan they offer. I would definitely recommend Zendrop to all dropshippers. You're missing out if you don't have Zendrop, let me just put it that way.
They have some good products and their team are happy to help you with whatever questions you are curious about
Thank you for your feedback! We’re glad you’re enjoying our products and that our team has been helpful.
The first thing that hooks me is the assistance they are giving. Its top notch! They will actually help you with your problem. Couldn't be happier with the experience. Especially Juan. He is very helpful.
really supportive towards new dropshippers and very beginner friendly
It’s fantastic to hear that you find it supportive and beginner-friendly! Having that kind of guidance can make a huge difference for new dropshippers. Thanks for sharing your thoughts!