Reviews (10,378)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

October 8, 2024

I have to admit Zendrop is an awesome resource for everything. I have learned so much in order to grow my online store. I am excited to see what else will occur. Their support team is always helpful for my questions and I highly recommend them

The Motivational Fitness
United States
About 2 months using the app
Zendrop replied October 10, 2024

Thank you for the wonderful feedback! We’re thrilled to hear that Zendrop has been a valuable resource for you and that you’re learning and growing your online store. It's great to know our support team has been helpful as well.

November 24, 2024

Very good customer service received from Jo!

Makziem
Belgium
3 months using the app
October 28, 2024

Just had some amazing assistance from Jobelle on live chat. Friendly and fast. Thank you.

Carmily
South Africa
About 1 month using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience! We’re thrilled to hear that Jobelle provided you with friendly and efficient assistance.

November 9, 2024

I would rate this app 5 stars because the support team is very polite and helpful, they are very quick too.

The Tech Shop
United States
About 1 month using the app
December 26, 2024

I am new to dropshipping but Zendrop customer support has been really great. They are very responsive and knowledgeable.

Naved Products
United States
About 1 month using the app
Zendrop replied January 14, 2025

That's great to hear! It's always a relief to have responsive and knowledgeable customer support, especially when starting out with dropshipping.

November 19, 2024

Customer service is excellent! Faye replied very quickly and was very helpful.

Jazmin Jewels
Spain
3 months using the app
Edited November 30, 2024

I had a problem with my billing in connection to my shopify account. Nyka the support person was very helpful, fast and understanding of my situation. I just want to commend this person. More success to Zendrop.

Days after, another great support from Jo. Very helpful information in navigating my way in shopify. Kudos to Zendrop.

New Malkah
Philippines
3 days using the app
Edited November 18, 2024

Truly great service, especially from Nyka, Jo & Khubaib! Thank you Zendrop for hiring such professional and very customer friendly people! They are making the difference!

OnelyOnline
Netherlands
3 months using the app
Zendrop replied October 8, 2024

Thank you for your kind words! We're thrilled to hear you’re enjoying the app. Mariane will be glad to know her service made a positive impact.

December 1, 2024

great customer service, merjerrie especially was very helpful.

SyncScribe
United States
About 2 months using the app
October 28, 2024

they helped me really good, nice people over there.

My Store
Netherlands
About 1 month using the app
Zendrop replied November 1, 2024

Thank you for your kind words! We’re glad to hear you had a positive experience.