Reviews (10,432)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

January 12, 2025

My experience so far is great! Had a couple of questions so I contacted Support, and within 5 minutes I got contacted by Chris who had helped me amazingly with all my questions and concerns. I have learned new things and I am ready to continue my journey with Zendrop.

5 stars!

Pulse Riot Streetwear
Netherlands
About 1 hour using the app
Zendrop replied January 14, 2025

Thank you so much for your 5-star review! We're thrilled to hear that Chris was able to assist you quickly and effectively, and that you've learned new things to continue ...

November 25, 2024

All the team have been super helpful. Quick to answer any of my questions at any time of day!

Superb service from the whole team particularly Mariane, Jo, Nyka, Mae and Janelle.

Practical Product Picks
United Kingdom
16 days using the app
October 29, 2024

Ivan provided superior technical support that is virtually impossible to do. He's attention to details & patient is top tier. Zendrop hires the best talent. Zendrop making my life a lot easier with the app and honest support.

Veme214
United States
10 months using the app
Zendrop replied November 1, 2024

Thank you for the fantastic feedback! We're thrilled to hear that Ivan provided you with top-notch technical support. It's great to know that our app and team are making your ...

November 18, 2024

I would like to express my sincere gratitude for your prompt response, problem-solving skills, resolution of the issue, and courteous communication. Your assistance has greatly facilitated our work.

VitalGlam - Natural Products of Korea and the Far East
Spain
4 months using the app
October 28, 2024

ZenDrop is great! They have support on hand and ready to help you with any questions or issues. So many resources to learn from the best about Dropshipping or POD. Not to mention the best shipping times on products and it's easy to import a product they don't have. Highly recommend!

Fur Pet Finds
United States
4 months using the app
Zendrop replied November 1, 2024

Thank you for your enthusiastic feedback! We're delighted to hear that you find our support helpful and our resources valuable. It’s great to know you’re enjoying the fast ...

November 21, 2024

Too early. They are still working out details. Support is very confusing to work with. They will give your 3 answers to one question. I'm going to try to work with them, but very close to leaving. UGH!

PRWC Gift Shop
United States
6 months using the app
Zendrop replied December 4, 2024

We’re sorry to hear that you’ve had a frustrating experience so far. We understand how confusing support can be, and we appreciate your patience. We’ll make sure to look into ...

October 31, 2024

Fantastic service. very efficient and fast. Those support people know what they are talking about. My issue was resolved within minutes. Thanks again

Roliac
Canada
About 2 months using the app
Zendrop replied November 1, 2024

Thank you for the fantastic feedback! We’re so glad to hear that our support team was efficient and able to resolve your issue quickly. Your appreciation means a lot to us!

December 1, 2024

great customer service, merjerrie especially was very helpful.

SyncScribe
United States
About 2 months using the app
October 29, 2024

Zendrop has many good things but definitely the customer service is the best, I would recommend Zendrop 1000 times

Neediverse Store
United States
7 months using the app
Zendrop replied November 1, 2024

Thank you for your amazing recommendation! We're thrilled to hear that you find our customer service to be the best. Your support means the world to us!

November 14, 2024

I was pleasantly surprised by the quality of this product! The shipping was incredibly fast, and the item arrived in perfect condition. The customer service team was also very helpful in answering my questions. I would recommend Zendrop to others.

1stopshopzone
United States
About 1 month using the app