Reviews (10,433)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

October 28, 2024

ZenDrop is great! They have support on hand and ready to help you with any questions or issues. So many resources to learn from the best about Dropshipping or POD. Not to mention the best shipping times on products and it's easy to import a product they don't have. Highly recommend!

Fur Pet Finds
United States
4 months using the app
Zendrop replied November 1, 2024

Thank you for your enthusiastic feedback! We're delighted to hear that you find our support helpful and our resources valuable. It’s great to know you’re enjoying the fast ...

October 31, 2024

Fantastic service. very efficient and fast. Those support people know what they are talking about. My issue was resolved within minutes. Thanks again

Roliac
Canada
About 2 months using the app
Zendrop replied November 1, 2024

Thank you for the fantastic feedback! We’re so glad to hear that our support team was efficient and able to resolve your issue quickly. Your appreciation means a lot to us!

Edited November 30, 2024

I had a problem with my billing in connection to my shopify account. Nyka the support person was very helpful, fast and understanding of my situation. I just want to commend this person. More success to Zendrop.

Days after, another great support from Jo. Very helpful information in navigating my way in shopify. Kudos to Zendrop.

New Malkah
Philippines
3 days using the app
January 12, 2025

The support team are so helpful, I love zendrop ♥️✨️

Paws For Hearts 💕
United Kingdom
3 months using the app
Zendrop replied January 14, 2025

Thank you for the wonderful feedback! We're thrilled to hear that you love Zendrop and that our support team has been so helpful. Your satisfaction means a lot to us, and we' ...

November 26, 2024

Overall, excellent product selection & platform. I am disappointed in the dashboard when it comes to seeing order status. Although customer service is excellent, I shouldn't have to talk to them to find the status of all orders. Once fulfillment is requested, it completely disappears from the dashboard.

Funky Hashtag
United States
About 1 month using the app
October 29, 2024

Zendrop has many good things but definitely the customer service is the best, I would recommend Zendrop 1000 times

Neediverse Store
United States
7 months using the app
Zendrop replied November 1, 2024

Thank you for your amazing recommendation! We're thrilled to hear that you find our customer service to be the best. Your support means the world to us!

November 19, 2024

Zendrop Customer service and chat system is fantastic! Very helpful and quick! The App I am just learning, and they are great at answering all my questions! They also sourced a product for me in so quick it was awesome! Lots of cool features and print on demand as well.

Tiger&Lily
United States
4 days using the app
November 13, 2024

I just started using it, but already I can tell customer support is brilliant. There is a wide choice of products and I like their growing POD section, too. So far, so great!

Ameowzing.store
Croatia
11 days using the app
November 24, 2024

Very good customer service received from Jo!

Makziem
Belgium
3 months using the app
January 16, 2025

I am very grateful to the customer service and developers of Zendrop and Shopify for solving my store binding problem. Very patient and professional

EvoqueFit
China
1 day using the app
Zendrop replied January 24, 2025

Thank you for your kind feedback! We're so glad to hear that our customer service and developers were able to help resolve your store binding issue. Patience and ...