Reviews (10,070)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 27, 2024

Amazing service! Had an issue with a promotion I was offered, I contacted support and Karrie was extremely quick to get the issue resolved for me. The app is also super easy to navigate and offers a whole host more than other competitors 5/5!!

Bella's Tiny Threads
United Kingdom
About 2 months using the app
July 29, 2024

Joining Zendrop has been one of the best decisions I've made. I love their products, and their customer service is excellent. Every time I've had an issue and needed to contact support, they've been able to help me. Their platform is also very easy to use.

Mini Mates Mart
Australia
23 days using the app
September 11, 2024

I got help immediately on my issue. So far I have 3 Shoptify stores.
If you're serious about your website and e-commerce, I highly recommend Shopify.

Great Ideas Store
United States
10 days using the app
Zendrop replied September 13, 2024

Thank you for your feedback! We’re glad to hear you got immediate help and appreciate your recommendation.

September 19, 2024

Zendrop is an excellent platform for eCommerce and dropshipping. Their responsiveness is superb – they answer queries promptly and thoroughly. The team’s professionalism is evident in their expertise and how efficiently they manage everything. What truly stands out is their patience. They take the time to guide you without rushing, making the process easy to follow. If you’re serious about building an online business, Zendrop comes highly recommended

My Store
United States
5 days using the app
Zendrop replied September 23, 2024

It’s wonderful to hear that you find Zendrop to be an excellent platform for eCommerce and dropshipping. Thank you for sharing your detailed feedback!

October 8, 2024

Zendrop customer service is subpar to none. Each time the customer service agents take the time to diligently and efficiently solve the problem and today was no exception. Very grateful!

My Store
United States
About 1 month using the app
Zendrop replied October 9, 2024

Thank you for your amazing feedback! We're so glad to hear that our customer service team consistently provides you with diligent and efficient support. Your gratitude means a lot to us!

July 25, 2024

So far so good helpful tips, eas follow links I have not sold anything yet, but I just started but seems to be better than other drop shippers who 's site are difficult to maneuver around on.

Lighteninglights
United States
About 1 month using the app
August 30, 2024

Zendrop is an efficient marketing tool for market product search and analysis with an available techteam ..always prompt to support...
I will partnership Zendrop and recommend ...thank Zendrop

Essentiel Bien-être
Canada
22 days using the app
Zendrop replied September 6, 2024

We’re delighted to hear about your positive experience with Zendrop. We’ll continue to provide excellent support and assistance to ensure your satisfaction. Thank you for your partnership and recommendations!

July 30, 2024

I truly recommend using Zendrop it is easy and quick for all shipping and handling. They also have great training and the customer service is quick and easy as well. You can have any questions or issues resolved in a timely manner so you can get back to selling easy and helping your customers with any issues or questions they may have. Its incredible and invaluable to have in your shop.

Expressed Wants
United States
3 months using the app
August 16, 2024

Great service! There was an issue with stock, ZenDrop reached out to me. I was on chat with Nyka, who was in contact with the supplier. Nyka offered great service, and we solved the problem. Works well and efficient.

Holulu
Serbia
29 days using the app
October 8, 2024

Support was so great. However, the system leading to or showing 7-day trial was not obvious which I hope they may improve.

PYJ IT Solutions
Australia
2 days using the app
Zendrop replied October 10, 2024

Thank you for your feedback! We’re glad to hear you had a great experience with our support team. We appreciate your suggestion regarding the visibility of the 7-day trial, and we’ll definitely take that into consideration for improvement.