Reviews (10,378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.
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I recommend Zendrop to everyone;
Faye was very helpful with a product inquiry.
Overall, it's an excellent choice for dropshipping.
Thank you for your recommendation! We’re glad to hear that Faye was able to assist you with your product inquiry. Your positive feedback reinforces why we strive to provide excellent service for dropshipping!
this is very good app help to find the trend products.
al agant and the team help you to solve any problem speedly.
Thank you for your feedback! We’re thrilled to hear that the app helps you find trending products and that our team is there to assist you quickly. Your support is greatly appreciated!
Working w/ Zendrop on managing a few orders in transit, one order had sat for a few days without any movement, contacted their support team, and Darlene assisted me straight away with a few updates in between and got working on the problem / solution. Also, she gave me alternative's on what the issue could be but overall she sorted out the issue of tracking in about 48 hours from the time i reported and got the package moving and on it's way. Great service and kept me updated all the way.
Thank you for your feedback! We’re pleased to hear that Darlene provided great service and resolved the issue quickly. Your satisfaction is important to us!
my zendrop can't not be used. who shall I refer to? I tried many ways can't use the ai. storebuilder. I tried uninstall the app and try to restore and reconnect. But it says Your account XXXgmail.com doesn't have permission to view this page. Try using a different account or going back to the Stores List page.then I follow the step and start another account but now it says Zendrop allows only one active store connection. It is too hard to use.
Thank you for sharing your experience. We understand the frustration, and we're sorry for the difficulties you're facing with Zendrop. We'll reach out to assist you and help resolve the issue as quickly as possible.
Zendrop has truly exceeded my expectations! Their customer support team is nothing short of amazing — always friendly, helpful, and quick to provide solutions. Whenever I’ve had a question or needed assistance, they’ve gone above and beyond to make things clear and easy to understand.
It’s so refreshing to work with a team that genuinely cares about their customers. Their support makes running my business feel like a breeze! If you’re looking for reliable service and a team you can trust, Zendrop is the way to go.
My issue with those drop-ship apps is that they make u you the monthly fees! plus they charge you the higher price for the product! so either take your profit from the product or the monthly subscription! so for that i have stopped using them! very expensive usage fees for low bar quality products!
We’re sorry to hear about your experience and appreciate your honest feedback. We understand your concerns regarding pricing and fees and are continuously working to improve the value we provide. Allow us to reach out to you via email and provide further assistance.
A great app! Faye provides is even better customer support:)
Thank you for the wonderful feedback! We're so glad to hear you're enjoying the app, and it's fantastic that Faye was able to provide excellent support. We truly appreciate your kind words and are always here to assist you whenever needed!
Nyka from the support team went above and beyond to help me figure out and solve an issue I had due to a misunderstanding. She was clear, communicate effectively and kept me updated throughout the entire situation.
My problem was fixed in a timely manner. Thank you Nyka!
Thank you for sharing your feedback! We're thrilled to hear that Nyka went above and beyond to assist you.
Today I have received the help I have needed for two days! Stick with ZENDROP. The help center and people will help you and will stay with you until the issue is resolved! Way to go Zendrop!
Thank you for the fantastic feedback! We're so glad to hear that our team was able to assist you and resolve your issue. At Zendrop, we’re committed to supporting you every step of the way, no matter how long it takes. We truly appreciate your trust in us and are here whenever you need help!
Zendrop is a great platform to use with Shopify, and their customer support is exceptional. Highly recommended if you are looking for easy and reliable fulfillment services.
Thank you for your feedback! We’re glad to hear you’re having a great experience with Zendrop and their customer support. Your recommendation means a lot!