Reviews (10,432)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

November 19, 2024

It is good to navigate and different plan options

HSMH STORE
Canada
About 1 month using the app
November 16, 2024

Hi I love this I love doing this with you guys! Thanks!

KickKart
United States
3 months using the app
November 15, 2024

Zendrop is fantastic. Specially their customer service. I cant describe how reliable and always responds promptly,.
Thanks team

Givoora
United Kingdom
3 months using the app
November 10, 2024

I’ll give it a 4 star because most of the products I looked for even when paying the yearly subscription were not available for dropping. I requested more than 5 products and all of them couldn’t be found or couldn’t be dropped shipped.
But I must say that the customer service is more than excellent and exceded my expectations. They helped me get my refund and the help I needed. Thank you very ...

Neo Keen
United States
2 months using the app
November 14, 2024

Top Tier customer service, fast reply times and always a solution. Can definitely recommend!

glimely
Germany
26 days using the app
October 31, 2024

Support is on point with responding/reaching out to manufacturers about products/listings. Very easy to find what your looking for and I appreciate the transparency of the platform. No hidden fees and importing a product is so simple to do. I use the plus version and i'd say it's worth it for the price

Seraphae
United States
About 1 month using the app
Zendrop replied November 8, 2024

Thank you for your great feedback! We’re so glad to hear that you’ve had a positive experience with our support, product listings, and the overall transparency of the ...

November 26, 2024

yes, i would because the customer service is amazing and i truly recommend it.

ShopGlissea
United States
About 2 months using the app
Edited November 25, 2024

If you want to lose money, go ahead and work with this company. They claim a max processing time of 5 days, but that’s a joke. After waiting 5 days for a product I was selling, I reached out to customer support and found out the product was still in production. This meant I had to cancel orders and take a loss. On top of that, they won’t refund your ad costs even though the delays are their fault ...

aurorasilhouette
Lithuania
About 1 month using the app
Zendrop replied November 20, 2024

We sincerely apologize for the challenges you've faced and the frustration caused. We understand your concerns and take your feedback seriously. Please reach out to us at ...

November 22, 2024

Excellent Customer Service Experience with Zendrop -

I’ve had a great experience with Zendrop so far. I encountered an issue with my business in the early hours of the morning, around 3:30 AM, and didn’t expect a quick response from their customer support team. To my surprise, I received a reply within moments. The representative was incredibly helpful and resolved my issue in just a few minutes ...

Rep Phantom
Croatia
1 day using the app
November 8, 2024

As a online store owner I'm love the simplicity off using Zendrop! lot's of product ,great custumer service! There's great plans and advantages for everyone's no matter you're starting your buisness or you're already world wide scale !

Family Faves Variety
Canada
19 days using the app
Zendrop replied November 22, 2024

Thank you for the amazing feedback! We're so glad to hear that Zendrop's simplicity and variety of products have made a positive impact on your business. Whether you're just ...