Reviews (10,410)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

November 15, 2024

Mariane was an amazing help today. Fast, on-point resolution.

Essentials Edge
United States
4 months using the app
October 31, 2024

I recently had an issue that needed urgent attention, and the support team at Zendrop truly went above and beyond. They stayed with me throughout the entire day, providing constant updates and advice until my problem was fully resolved. Their dedication to ensuring customer satisfaction is outstanding – it’s rare to find such commitment and care in support. Not only did they solve my issue, but they also offered valuable insights and advice that made a difference. I highly recommend Zendrop for their exceptional support alone. High regards to the Zendrop team for their professionalism and dedication!

happypawshub
United Kingdom
26 days using the app
Zendrop replied November 21, 2024

Thank you so much for sharing your positive experience! We're thrilled to hear that Zendrop's support team was able to go above and beyond to resolve your issue and provide valuable advice. Your feedback means a lot to us, and we’ll be sure to pass along your kind words to the team. We truly appreciate your recommendation and look forward to continuing to support you!

November 16, 2024

Super fast customer service at all times.

They help u with any issue u could imagine, and like i said, in seconds.

Ergomy
Spain
21 days using the app
November 20, 2024

I had huge problem with my account and Shiza saved me from headache, support is top notch

My Store
Croatia
About 2 months using the app
February 11, 2025

It is way more trustworthy than Auto DS and the custemer support is

Elivve
Switzerland
About 2 months using the app
Zendrop replied February 14, 2025

It’s great to hear that Zendrop has been more trustworthy for you than Auto DS! Having reliable customer support can make a huge difference, especially when you're managing your business. Glad you're having a positive experience with them!

November 27, 2024

I just started drop shipping and the process can be confusing, and I made an error. Zendrop fixed it so quickly and easily that I was impressed. Thank you so much

My Store
United States
4 days using the app
December 5, 2024

Thanks to Janelle for her great help! Appreciate it!

Océans
Switzerland
2 months using the app
Zendrop replied December 20, 2024

We're so glad I could help—thank you for your kind words! If you need anything else, feel free to reach out!

November 3, 2024

I believe Shopify is the way to get started with drop shipping and using it really helped me get further ahead in my career of drop shipping.

TDM
United States
3 months using the app
Zendrop replied November 22, 2024

That's fantastic to hear! We're so glad that Shopify has been a key part of your dropshipping journey and has helped you advance in your career. Best of luck as you continue to grow, and we're here to support you every step of the way!

October 16, 2024

i was in trouble make a mistake to connect other store then the one i have official. i was like, hope less and was thinking to buy again with my official store as i try a lot to re connect but i can not,.....
then there was a Mrs.Shiza who help me out she is completely professional and very clam like her work 100%

Tickle Tarts
Portugal
About 2 months using the app
Zendrop replied October 18, 2024

It’s amazing to hear how Mrs. Shiza helped you resolve your issue! Professional and calm support can really make a difference in challenging situations. Thank you for sharing your experience!

November 19, 2024

Customer service is excellent! Faye replied very quickly and was very helpful.

Jazmin Jewels
Spain
3 months using the app