Reviews (10,434)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

November 26, 2024

yes, i would because the customer service is amazing and i truly recommend it.

ShopGlissea
United States
About 2 months using the app
November 22, 2024

Excellent Customer Service Experience with Zendrop -

I’ve had a great experience with Zendrop so far. I encountered an issue with my business in the early hours of the morning, around 3:30 AM, and didn’t expect a quick response from their customer support team. To my surprise, I received a reply within moments. The representative was incredibly helpful and resolved my issue in just a few minutes ...

Rep Phantom
Croatia
1 day using the app
February 22, 2025

Krisnalyn the supporter helped me alot 5 out of 5.

ScreamSkull™
United States
5 days using the app
Zendrop replied February 24, 2025

Thank you for your feedback! We're glad Krisnalyn was able to help—5 out of 5 service is what we strive for!

December 3, 2024

Be careful. I installed this app to test it out. I never actually used it but was secretly charged $19 every month until I noticed.

McKinney Market - USA
United States
About 1 month using the app
Zendrop replied December 13, 2024

We’re really sorry to hear about this experience and understand your frustration. Our team will reach out to assist you and check your account to resolve the issue as quickly ...

November 15, 2024

Mariane was an amazing help today. Fast, on-point resolution.

Essentials Edge
United States
4 months using the app
October 14, 2024

Zendrop is a total game-changer! From the moment I started using it, managing my dropshipping store became a breeze. The app’s interface is super easy to navigate, making product and order management almost too simple (seriously, where was this app all my life?). They offer a massive selection of high-quality products, and the shipping times are crazy fast—my customers are loving it!

The Shopify ...

Ellasie
United Kingdom
2 months using the app
Zendrop replied October 18, 2024

Thank you so much for sharing your experience with Zendrop! It's great to hear how much easier it's made managing your dropshipping store. The seamless Shopify integration ...

February 25, 2025

Very easy to use platform, great customer service and way faster shipping time then most of other platforms!

Lundero
Netherlands
About 1 hour using the app
Zendrop replied February 28, 2025

Thank you for your feedback! We're glad you love the ease of use, great support, and fast shipping. We appreciate you! 😊🚀

November 19, 2024

Customer service is excellent! Faye replied very quickly and was very helpful.

Jazmin Jewels
Spain
3 months using the app
October 13, 2024

I would tell everyone that has a problem to contact Zendrop support, they take time with each call and make sure you problem is corrected before the are done.

Rosecreeksfinest.com
United States
6 months using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We’re so glad to hear that our support team takes the time to address your issues thoroughly. Your recommendation means a lot to us, ...

December 4, 2024

Today I made a mistake when adding a payment. I wrote an email and the support team took care of it immediately and was promised a reimbursement. They also offered me a free month to try the app and learn the basics to establish my online store. Looking forward to working with Zendrop!

All in One
Italy
About 7 hours using the app
Zendrop replied December 20, 2024

Thank you for sharing your experience! We're so glad to hear that the support team quickly resolved your payment issue and offered you a reimbursement, along with a free ...