Reviews (10,071)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 19, 2024

Awesome support from Zendrop, very prompt and helpful whenever needed at the drop of a hat!

Purriffic Pals
Australia
4 months using the app
Zendrop replied September 23, 2024

We're thrilled to hear that you’ve had such a positive experience with Zendrop’s support. Thank you for your feedback!

September 23, 2024

the technical support has been really helpful. I am pleasantly surprised

Vivareflex Online
United States
10 months using the app
Zendrop replied September 26, 2024

We’re so glad to hear that you had a positive experience with our technical support! Thank you for sharing!

October 1, 2024

Great customer service and very easy to use. Products are solid and a great testing ground for new ideas.

The branding features make all the difference for us.

Lou&Lixi
Netherlands
26 days using the app
Zendrop replied October 3, 2024

Thank you for your kind words! We're thrilled to hear you’re enjoying our customer service and product quality. It’s great to know our branding features are making a positive impact for you!

September 10, 2024

Zendrop is clearly dedicated to delivering a great service, they are adding new tools all the time and easy to talk too when you need assistance!

My Store
Australia
18 days using the app
Zendrop replied September 13, 2024

Thank you for your review! At Zendrop, we’re always hungry for innovation and committed to delivering the best service possible. We truly appreciate your feedback.

August 1, 2024

I recently needed some questions answered on Zendrop regarding the integration of Zendrop and Shopify. I had the pleasure of talking with Nyka from Zendrop and she was able to help me out with the questions that I had. They are a pleasure to deal with.

Knick Knack Products
United States
6 months using the app
July 7, 2024

Zendrop has been a game-changer for my dropshipping business! With access to over a million products and automated fulfillment, managing my store has never been easier. Their super-fast shipping and custom branding options truly set them apart. The support team is top-notch, always ready to assist with any questions or issues. I highly recommend Zendrop for anyone looking to take their dropshipping business to the next level!

Bespoke Babies
New Zealand
4 months using the app
October 15, 2024

Great support from the team. I'm totaly new to dropshipping and they make my life a lot easier by answering all of my questions!

My Store
Canada
5 days using the app
Zendrop replied October 18, 2024

We're so glad to hear that the team has been supportive as you start your dropshipping journey! Having your questions answered can really ease the process. Thanks for sharing your positive experience!

September 13, 2024

I am using Zendrop and I am very happy with the software. It works well and it is trustworthy! Customer support is amazing, they answer very quickly with good and useful answers

Komforth
Netherlands
17 days using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We’re thrilled to hear you’re happy with Zendrop and that our customer support has been so responsive and helpful.

August 2, 2024

I am new on Zendrop but everything look very intuitive and easy to use, also the team is responding pretty fast if you need help.

noopy
Romania
About 2 months using the app
September 15, 2024

Zendrop is a nice platform but my only complaint is that I had a few issues with my sample orders and shipping times.
But the customer support is very helpful and helped me through out the whole thing

Fresh Flags
Greece
About 1 month using the app
Zendrop replied September 16, 2024

Thank you for sharing your experience. We’re glad our customer support was able to assist you, and we appreciate your patience. We’re sorry to hear about the issues with sample orders and shipping times and will work on addressing these concerns. Your feedback helps us improve!