Reviews (10,434)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

November 4, 2024

I would like some tips on how to promote products properly, and be effective thanks.

shopsphere
United States
2 months using the app
Zendrop replied November 22, 2024

Thank you for the five stars! We truly appreciate it! For us to further assist you, kindly reach out to our customer support and we're more than happy to support you.

December 26, 2024

It's great, the prices are better, and the support is quick to respond.

Orin
United States
26 days using the app
Zendrop replied January 14, 2025

That's awesome to hear! We're glad you're happy with the better prices and quick support.

January 30, 2025

Merjerrie
WAS GREAT!

Winter Sunshine Marketplace
United States
5 months using the app
Zendrop replied February 11, 2025

Thanks for sharing! It's awesome to hear that Merjerrie provided great support!

October 31, 2024

I had an excellent experience with the support team! They were incredibly patient and helpful, especially with resolving my subscription and billing issues. They went above and beyond to ensure everything was sorted out, and their professionalism made the process so much smoother. Highly recommend this app and their outstanding customer service!

Swan secrets
Algeria
About 2 months using the app
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so glad to hear that our support team was able to assist you effectively with your subscription and billing issues. It's great to ...

January 10, 2025

Support is great, always quick to respond and always sort out the issue.

TrustaraX
Australia
About 9 hours using the app
Zendrop replied January 14, 2025

Thank you for sharing your experience! We're so glad to hear that our support team has been quick to respond and able to resolve any issues. We appreciate your feedback and ...

November 15, 2024

Very easy to manage everything with zendrop. Very helpful customer service.

Being Broad
New Zealand
About 2 months using the app
February 5, 2025

New to Zendrop Shipping! Customer service is excellent so far!

Homendesign Boutique
United States
18 days using the app
Zendrop replied February 11, 2025

Thanks for sharing your experience! We're so glad to hear you’re enjoying Zendrop and that our customer service has been helpful. Looking forward to supporting you on your ...

January 27, 2025

very good service!!!

RIVELEX
Finland
23 days using the app
Zendrop replied February 11, 2025

Thank you! We're so glad to hear you're having a great experience! 😊

November 28, 2024

I had the opportunity to try Zendrop, but as soon as I installed it, I was charged a fee directly before I even started using it. So I immediately deleted it and sent it back to CJ dropshipping. I think you should not use it at all. It is an application that has a small number of products and requires money for everything. Good thing we have CJ.

idealboxswiss.ch
Switzerland
5 days using the app
Zendrop replied December 4, 2024

We're sorry to hear about the unexpected charges and the issues you faced with Zendrop. Your feedback is important, and we understand your decision to switch to CJ ...

November 24, 2024

my zendrop can't not be used. who shall I refer to? I tried many ways can't use the ai. storebuilder. I tried uninstall the app and try to restore and reconnect. But it says Your account XXXgmail.com doesn't have permission to view this page. Try using a different account or going back to the Stores List page.then I follow the step and start another account but now it says Zendrop allows only one ...

Balancura
Spain
11 days using the app
Zendrop replied December 4, 2024

Thank you for sharing your experience. We understand the frustration, and we're sorry for the difficulties you're facing with Zendrop. We'll reach out to assist you and help ...