Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 16, 2024

Because of the help Mariane provided when there was a mixup with account emails. She was professional, quick, and helpful, a trio of qualities rarely found with helpdesk professionals.

The Family Store
United States
About 2 months using the app
October 26, 2024

I had a few questions in regards to Halloween sale, and Ivan from the chat team would very nice and helpful - he explained all in details and i decided to make a purchase.

Furry Family Supplies
Slovenia
2 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We're thrilled to hear that Ivan provided you with helpful and detailed assistance regarding the Halloween sale. We appreciate your decision to make a purchase and are here to support you anytime!

July 30, 2024

The best app pf drop shipping, I tried it without expectations and now I cant believe so helpful have been , it took some time , but wow! Also the customer service is AMAZING

My Store
United States
7 months using the app
October 15, 2024

Great support from the team. I'm totaly new to dropshipping and they make my life a lot easier by answering all of my questions!

My Store
Canada
5 days using the app
Zendrop replied October 18, 2024

We're so glad to hear that the team has been supportive as you start your dropshipping journey! Having your questions answered can really ease the process. Thanks for sharing your positive experience!

November 14, 2024

Liezel helped me great customer support service

Sleazegear
United States
3 months using the app
September 11, 2024

I got help immediately on my issue. So far I have 3 Shoptify stores.
If you're serious about your website and e-commerce, I highly recommend Shopify.

Great Ideas Store
United States
10 days using the app
Zendrop replied September 13, 2024

Thank you for your feedback! We’re glad to hear you got immediate help and appreciate your recommendation.

August 3, 2024

Quick and easy connection, have a large amount of products ready to be instantly connected or you can browse and import them yourself! The staff and help center are amazing. Highly recommend!

PurelyYou
Croatia
9 months using the app
October 30, 2024

Ian was great and helped me resolve the refund issue sooner rather than later.

My Store
United States
About 1 month using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience! We’re glad to hear that Ian was able to help you resolve your refund issue quickly. Your feedback is much appreciated!

September 29, 2024

The team was incredibly helpful and patient in answering all of my questions, making sure I fully understood the process. A special thanks to Khubaib for going above and beyond with his assistance!

BXR® Training | Portable Boxing Ball System
Netherlands
19 days using the app
Zendrop replied October 2, 2024

Thank you for sharing your positive experience! It’s great to hear that Khubaib and the team provided such valuable support

October 1, 2024

Great customer service and very easy to use. Products are solid and a great testing ground for new ideas.

The branding features make all the difference for us.

Lou&Lixi
Netherlands
26 days using the app
Zendrop replied October 3, 2024

Thank you for your kind words! We're thrilled to hear you’re enjoying our customer service and product quality. It’s great to know our branding features are making a positive impact for you!