Zendrop ‑ Dropshipping & POD

My subscription has been canceled and I haven't received a refund yet.

Khubaib was so careful and solved my issue so quickly . A very nice person . Thank you Zendrop for your great customer service

Zendrop have a great system and can supply more products, one thing that makes them standout is the support team. They are easy to get hold of and can resolve most issues. Great Team.

So far so good, excellent customer support team. Just starting out looking forward to a bright future.

I started selling a product through Zendrop and invested heavily in advertising, only to find out later that it went out of stock without any notice. Zendrop's only 'solution' was to suggest a replacement item that didn’t even remotely match what I was originally selling. After all the time, effort, and money I had poured into promoting this product, Zendrop left me with no other option than to refund the customers – completely disregarding my advertising expenses and the financial loss on my end. This level of service is unacceptable. Zendrop should be supporting new sellers, not trapping them in situations where they end up bearing all the risk and cost alone. Absolutely disappointing!

Zendrop are a quandary - they have superb customer service (people), but they are let down by a system that really isn't set up for 'supply'.
The sheer number of 'variations' on a single supply item, from different supply points, means that the store owner is left wondering if they connected the right item, or if the (occasionally nice) pictures actually show the items they are offering. BTW Zendrop - check the pics, most people are struggling with Google and it's archane policies on images, MINIMISE THE TEXT AND MAKE IT LANGUAGE RELEVANT.

The number of times that an item gets 'pulled' is odd, when in reality there are multiple other suppliers, which means that you cannot be certain that the 'listing' you have won't give you dozens of rejected orders, as Zendrop don't connect one listing to multiple suppliers, that's up to the store owner to manage.

Zendrop's Plus listing subscription is also dubious - there are no tangible benefits to this other than more items (why would you restrict the listings that someone can have?) and some really quite boring 'tech talks' that are hosted by very 'cool' guys telling you how they are coming to you from their new apartment, and taking 5 times more than required to 'introduce' you to Zendrop's listing systems, or how you basically need to learn every AI package out there if you're going to succeed.

CJ don't charge you to list their items, they just want you to sell them.

fast and pro support!

it helps us with getting supply faster, and with great support team and fast respond time

I've been using Zendrop for my Shopify store, and I couldn't be happier! The platform makes it incredibly easy to find and source products from various suppliers. Their integration with Shopify is seamless, allowing for smooth order fulfillment. Customer support is top-notch—responsive and helpful whenever I have questions. If you're looking to simplify your dropshipping process, I highly recommend Zendrop!

all i can say zendrop is one the best support team and they are always there to answer any question. Any concern? Even I got charged $79 for my pused store but the support team sort it out straight away thanks zendrop