Reviews (10,378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.
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The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.
they are super helpful with anything you need done, i personally recommend this if you need a good supplier. They let you test sample the products and you get them to your house before you start selling them theyre great highly recommend!
Thank you for your wonderful feedback! We’re so glad to hear that you found our team helpful and that the product sampling process worked well for you. Your recommendation means a lot to us!
Great experience so far, good(quick) customer support and always helpful with resolving issues
Thank you so much for your kind words! We’re thrilled to hear you’ve had a great experience and appreciate your recognition of our support team. We're always here to help!
so far Zendrop is been ding very well with me, i have been supported by the agent Khubaib and he is an amazing guy, ive asked like 200 questions LOL but he keeps answering my question so clear and fast . Thank you
Great app to begin with dropshipping, user friendly and generally good
Thank you for the positive feedback! We're thrilled to hear that you find the app user-friendly and a great starting point for dropshipping. We’re here to support you every step of the way as you grow your business!
The best shopify dropshipping app, the support is very helpful and available. Highly recommended to all the store owners out there.
Thank you for your feedback! We're thrilled to hear you had a great experience with our app and support team. Your recommendation means a lot to us!
Osman and Khubaib were very fast to respond and helped me me with my issues very well and got them resolved.
Thank you for your feedback! We're glad to hear that Osman and Khubaib were able to assist you quickly and effectively.
I’ve been using Zendrop for a while now, and the customer service has been outstanding every step of the way. Anytime I’ve had a question or faced an issue with orders or products, their support team has been incredibly responsive, often getting back to me within minutes. They are always friendly, patient, and willing to ensure everything runs smoothly.
Thank you for your fantastic feedback! We’re truly glad to hear that our customer service has consistently met your needs and that our team has been responsive and supportive.
I have been using Zendrop for over slightly a month now, and I have to say that I’m fairly disappointed.
While I generally think they have a good customer team, they seem to have trouble coming contact with their fulfillment team. For instance, when I made sample order and had a question about the delivery process, I was told that I will get an answer between 24-48 hours from their shipping team. I waited patiently and It took about a week, before I got a reply.
Additionally, their fulfillment team don’t seem to care sending packages in Chinese letter (while advertising it in English) and the local supplier don’t seem to care if you get your product or not (at least in Greece).
All of this increases the chance of getting upset customers, decreases customer loyalty and will for sure hurt your brands reputation.
I don’t see how you can scale your e-commerce business like this.
I’m really dissatisfied that I already bought the Zendrop Plus Plan for one year.
Very easy customer support experience. Easy to start and continue!
Thank you for your feedback! We’re delighted to hear that you found our customer support easy and seamless. Your satisfaction is our goal!