Reviews (1,460)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support and seamless Shopify integration, which simplifies product sourcing and order fulfillment. They value its automation features, like automatic fulfillment and real-time tracking, which boost operational efficiency. Additional perks include the use of a single subscription across multiple accounts and options for branded packaging. The platform also offers educational support to optimize usage.

July 24, 2024

I had an issue with my subscription, and the support team responded very quickly—within two to three minutes—through the help bubble at the bottom right corner of the page. They resolved the problem just as fast, within 10 minutes, during which they collected some additional information about my issue.

For Feet
France
18 days using the app
September 4, 2024

I recently started using Zendrop for my dropshipping business, and it has been a game-changer! The platform is incredibly user-friendly, with a wide range of high-quality products to choose from, making it easy to find items that fit my niche. I just had a conversation with Jobelle and she helped me understand the different product pricing and shipping costs. I would recommend using Zendrop if ...

EastBay Shopping
Canada
9 days using the app
Zendrop replied September 6, 2024

Thank you for your fantastic feedback! We’re delighted to hear that Zendrop has been a game-changer for your business and the support was able to assist you so effectively. ...

October 8, 2024

I have to admit Zendrop is an awesome resource for everything. I have learned so much in order to grow my online store. I am excited to see what else will occur. Their support team is always helpful for my questions and I highly recommend them

The Motivational Fitness
United States
About 2 months using the app
Zendrop replied October 10, 2024

Thank you for the wonderful feedback! We’re thrilled to hear that Zendrop has been a valuable resource for you and that you’re learning and growing your online store. It's ...

May 24, 2025

good

Moderndition
United States
3 months using the app
September 20, 2024

Continuing my service with Zendrop, I get the BEST customer service. The agents respond fast as heck! They give me information beyond the general "ai help" so they are actually helping me. Never, have they made me feel I have asked too many questions. I'd like to thank Jobelle personally, who have helped me recently, continue to feel this way <3

Locxuries
United States
About 1 month using the app
Zendrop replied September 23, 2024

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with our team, especially Jobelle. Your appreciation means a lot to us!

October 25, 2024

Fantastic experience with Zendrop!

Zendrop has been a game-changer for my Shopify store. Their platform is user-friendly, and the product catalog is vast, which made it easy to find unique items that fit my niche perfectly. The seamless integration with Shopify saves so much time – all the product details sync instantly, and their order processing is smooth and efficient. But what really stands ...

Silkiva
Australia
4 days using the app
Zendrop replied October 29, 2024

Thank you for the amazing feedback! We’re thrilled to hear that Zendrop has been a game-changer for your Shopify store and that you find our platform user-friendly. It’s ...

September 15, 2024

I had an issue with a different platform. I found Zendrop and they helped me find the product, and link everything properly. Now I can fulfill the order. Mariane was very patient and very helpful.

Bert's Emporium
Canada
About 1 month using the app
Zendrop replied September 18, 2024

Thank you for your feedback! We’re glad to hear that Zendrop helped you find the right product and that Mariane provided such helpful support.

July 8, 2024

I would recommend Zendrop 100%. I had an issues processing an order and reached out to the chat and customer care was very helpful. Researched the issue in the order and took the time to walk me through how to fix it and I was able to get the customers order out on time and the customer received the order within an excellent time frame.

Lamiiche
Canada
About 2 months using the app
February 12, 2025

Khubaib and Jcob are very helpful and kind! Nice experience overall!

Highrix
Cyprus
8 months using the app
Zendrop replied February 14, 2025

I'm so glad to hear that Khubaib and Jacob were able to help you! It sounds like you had a great experience with their support. Thanks for sharing!

March 16, 2025

Very helpful and informative! Quick and informative responses!

tidy
United Kingdom
8 months using the app
Zendrop replied April 4, 2025

Thank you so much! We're happy to hear you found the support quick, helpful, and informative!