Reviews (10,434)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

November 28, 2024

I had the opportunity to try Zendrop, but as soon as I installed it, I was charged a fee directly before I even started using it. So I immediately deleted it and sent it back to CJ dropshipping. I think you should not use it at all. It is an application that has a small number of products and requires money for everything. Good thing we have CJ.

idealboxswiss.ch
Switzerland
5 days using the app
Zendrop replied December 4, 2024

We're sorry to hear about the unexpected charges and the issues you faced with Zendrop. Your feedback is important, and we understand your decision to switch to CJ ...

January 1, 2025

Zendrop is a total scam I went for a free plan and then they just automatically charge me 95 dollars that I wasn’t aware of through my account so be aware who you do business eith

Modishs
United States
4 days using the app
Zendrop replied January 6, 2025

We apologize for the frustration this has caused and appreciate you sharing your experience. Our team is here to help resolve any billing issues. Please reach out to us ...

October 31, 2024

I recently had an issue that needed urgent attention, and the support team at Zendrop truly went above and beyond. They stayed with me throughout the entire day, providing constant updates and advice until my problem was fully resolved. Their dedication to ensuring customer satisfaction is outstanding – it’s rare to find such commitment and care in support. Not only did they solve my issue, but ...

happypawshub
United Kingdom
26 days using the app
Zendrop replied November 21, 2024

Thank you so much for sharing your positive experience! We're thrilled to hear that Zendrop's support team was able to go above and beyond to resolve your issue and provide ...

December 10, 2024

they take to much time to process orders, like 3-4 days, but they are really good with the rest of the things

Muntti Milano
Spain
16 days using the app
Zendrop replied December 20, 2024

Thank you for your honest feedback! We're glad to hear that you're satisfied with the other aspects of Zendrop's service. We understand that the order processing time can be ...

January 2, 2025

Nightmare, I deleted after two days and got billed $45.64. Do not install this app to try it out because you will get billed.

Goodfella
Australia
2 days using the app
Zendrop replied January 6, 2025

We’re sorry to hear about your experience and any unexpected charges. Please contact us directly at austin@zendrop.com so we can review your billing and resolve the issue.

November 18, 2024

Zendrop has truly exceeded my expectations! Their customer support team is nothing short of amazing — always friendly, helpful, and quick to provide solutions. Whenever I’ve had a question or needed assistance, they’ve gone above and beyond to make things clear and easy to understand.

It’s so refreshing to work with a team that genuinely cares about their customers. Their support makes running my ...

My Store
South Korea
About 24 hours using the app
November 5, 2024

The support team is quick to help and gives you precise instructions on what to do.
I'm very happy with it.

KTO
Austria
2 months using the app
Zendrop replied November 22, 2024

Thank you for your kind words! We're so glad to hear that our support team was able to assist you quickly and provide clear instructions. We’re happy you’re satisfied with ...

November 23, 2024

Great job helping me resolve my issue!! Very professional and super nice!

Trexo.
United States
7 days using the app
November 25, 2024

They are very good, make everything easy, Nyka is great and help you wiht ANYTHING. Amazing platform.

QuickCatch™
United States
3 days using the app
November 17, 2024

it helps us with getting supply faster, and with great support team and fast respond time

daily the bailey
Morocco
About 1 month using the app