Reviews (10,411)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

October 30, 2024

Zendrop is the place to be when starting a drop shipping journey. To me its very easy to use. Simple to import products to your store. Great service overall. I would recommend upgrading to Zenddrop Premium and get the academy and coaching calls.

trendinghotfinds.com
United States
22 days using the app
Zendrop replied November 1, 2024

Thank you for your awesome recommendation! We’re thrilled to hear that you find Zendrop easy to use and that you’re enjoying our service. Upgrading to Zendrop Premium for the academy and coaching sounds like a great idea! Your support is greatly appreciated!

October 10, 2024

the support team is always very helpful everytime i reach out and they answer back fairly quickly. My Last experience was with Jobelle and she quickly resolved my issue and pointed in the right direction to make sure it doesnt happen again in the future.

Da Bunnie Shop
United States
3 months using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We're thrilled to hear that Jobelle was able to help you quickly and effectively. Your feedback about our support team is greatly appreciated, and we’re always here to assist you!

October 18, 2024

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers.
Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.

Moxie Maven
United States
14 days using the app
Zendrop replied October 29, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that our customer support exceeded your expectations and that Jobelle made a positive impact. Your loyalty and trust mean everything to us, and we’ll be sure to keep up the great work!

October 29, 2024

I’ve had a great experience with Zendrop! Their team is incredibly responsive – every time I have a question, they’re right there to help. The app itself is so easy to navigate, making it a breeze to fulfill orders quickly. It’s clear they’ve put a lot of thought into making the user experience smooth and efficient. Highly recommended for anyone looking to streamline their dropshipping process!

Flip Drops
Netherlands
3 days using the app
Zendrop replied November 1, 2024

Thank you for the wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with our team and the app. Your recommendation means a lot, and we’re here to support you every step of the way!

November 25, 2024

They are very good, make everything easy, Nyka is great and help you wiht ANYTHING. Amazing platform.

QuickCatch™
United States
3 days using the app
October 18, 2024

Ain't gonna lie this is the best supplier, fulfillment, and many more. I literally got $100 order credit with plus plan which is giving me room to spend and the customer service is top notch ngl. If you're not using this as sending your product i don't know what you are doing

BasedLine
United States
About 1 month using the app
Zendrop replied October 29, 2024

Thank you for such an enthusiastic review! We’re thrilled to hear you’re enjoying our services and the benefits of the plus plan. Your satisfaction and support mean everything to us!

November 12, 2024

Had a very pleasant conversation with an Jo from the Zendrop team. Quick help. big recommendation

GRATE FITNESS
Denmark
2 months using the app
December 10, 2024

they take to much time to process orders, like 3-4 days, but they are really good with the rest of the things

Muntti Milano
Spain
16 days using the app
Zendrop replied December 20, 2024

Thank you for your honest feedback! We're glad to hear that you're satisfied with the other aspects of Zendrop's service. We understand that the order processing time can be important, and we appreciate your patience. Your input helps us improve, and we'll take it into consideration as we continue to enhance the experience.

November 5, 2024

Its always the best support I have on Zendrop, the attention, the time they answer, Its always a great experience in the app

ChargeX
Mexico
3 months using the app
Zendrop replied November 22, 2024

Thank you so much for the wonderful feedback! We're thrilled to hear that you consistently have a great experience with our support team. Your satisfaction is our top priority, and we're always here to help whenever you need us!

January 25, 2025

Very good and quick assistance

Smartgearpro
Greece
About 1 month using the app
Zendrop replied January 28, 2025

Thank you for your feedback! We're so glad to hear that you received quick and helpful assistance. If you need anything else, feel free to reach out—we're always here to help!