Reviews (10,071)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 14, 2024

Zendrop also offers great support whenever i have any kinds of questions.

Revaria
Denmark
8 months using the app
September 25, 2024

customer service is excellent very fast responses and very helpful i highly recommend them

TrendiNest
United Kingdom
19 days using the app
Zendrop replied September 30, 2024

Thank you for your wonderful review! We're glad to hear that our Zendrop team has been helpful.

July 24, 2024

Just had the best interaction with Kelley @ customer service. She was very well informed and had an answer for my every question. I was getting bogged down in fine details of shipping process. She was able to offer course correction and a new perspective on the problem. Very impressed. Thank you!

The Pit Stop
United States
28 days using the app
August 5, 2024

Great support by Jobelle, would definitely recommend this to anyone starting out like me. Easy to use and support is really good.

PureScense
Spain
About 1 month using the app
October 14, 2024

great customer support and an awesome app

STARA BEAUTY
United States
10 months using the app
Zendrop replied October 15, 2024

Thank you! We're so glad to hear you’re enjoying our app and customer support. Your feedback is greatly appreciated!

September 4, 2024

I am a beginner, so of course I have tons of questions. Every step of the way, Zendrop has been awesome. I am soooo glad I started my Dropshipping journey with them. 5 stars is not enough!

ScrubPals
United States
3 days using the app
Zendrop replied September 6, 2024

Thank you so much for you review! We’re thrilled to hear that Zendrop has been a great start for your dropshipping journey. Your enthusiasm and support mean the world to us!

September 4, 2024

Amazing plattform, the team is super helpful. Thank you so much for all amzing support team. Highly recomended.

AWACADI
New Zealand
3 months using the app
Zendrop replied September 6, 2024

Thank you for your wonderful feedback! We’re delighted to hear that you find our platform and support team amazing. We appreciate your recommendation!

July 30, 2024

I'm a new user but their support is amazing, and I'm sure I will thrive by working with them, can't recommend enough!

Let's Glam
Cyprus
About 1 month using the app
October 30, 2024

Ian was great and helped me resolve the refund issue sooner rather than later.

My Store
United States
28 days using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience! We’re glad to hear that Ian was able to help you resolve your refund issue quickly. Your feedback is much appreciated!

October 22, 2024

FRAUD!!
This application is completely fraudulent.
I inquired about my eligibility for a specific onboarding offer, and while Juan was verifying it, he blocked my in-app messenger.

I created a second account, provided my actual account details, and questioned why they did that, only to have both accounts deactivated. This is a total scam; I've lost hundreds of dollars because of it.

Their primary goal seems to be to defraud users and profit themselves.

Retro Product
India
21 days using the app
Zendrop replied October 29, 2024

I'm really sorry to hear about your experience. We take these concerns very seriously and want to help you resolve this issue. We'll be reaching out to further assist you with this.