Reviews (1,475)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform that simplifies dropshipping, offering automated fulfillment for timely order processing and shipping. Its seamless Shopify integration and responsive customer support are highly praised. Features like branded packaging and a diverse product catalog enhance professional image and product sourcing. The platform's efficient logistics management and cost-effective subscription options, including promotional offers, are also valued for ...

June 19, 2024

Zendrop is a brilliant platform to be working from. The layout is easy to find your way around. And if you are sure of anything, their agents are on standby to help in whatever way they can.
I couldn't think of taking my business elsewhere. Very friendly staff and informative.

Plump Picks
United Kingdom
About 1 month using the app
January 3, 2025

Customer support is always quick and helpful, thank you!

The Dog Charmer
Canada
4 months using the app
Zendrop replied January 14, 2025

Thank you for the great feedback! We're so glad to hear that our customer support has been quick and helpful. We appreciate your kind words, and we're always here to assist ...

July 8, 2024

I would recommend Zendrop 100%. I had an issues processing an order and reached out to the chat and customer care was very helpful. Researched the issue in the order and took the time to walk me through how to fix it and I was able to get the customers order out on time and the customer received the order within an excellent time frame.

Lamiiche
Canada
About 2 months using the app
February 20, 2025

Eine Super App mit sehr guten und schnellen Support, viele Grüße an Chris ;)

StyleWithoutLimits
Germany
14 days using the app
Zendrop replied February 24, 2025

Thank you for your great feedback! We're glad you're enjoying the app and our support. We'll be sure to pass your greetings along to Chris!

February 10, 2025

Very good app and customer support, particularly from Mariane.

Smarter Homewares
United Kingdom
About 1 year using the app
Zendrop replied February 14, 2025

Thank you for sharing your feedback! It's great to hear that Mariane provided you with excellent support. We're happy you're enjoying the app and the service.

September 18, 2024

If you're looking for an efficient and professional service for order fulfillment, Zendrop is the right choice. Their customer support is outstanding! Jobelle helped me find a product, and the whole process was incredibly quick and easy. I highly recommend Zendrop to anyone seeking convenience and top service!

betterpricedeals
United States
About 2 months using the app
Zendrop replied September 20, 2024

Thank you for your wonderful recommendation! We're thrilled to hear that Jobelle provided you with efficient support and that you found the process quick and easy. Your ...

September 18, 2024

I am 100% new to drop-shipping and didn't even know that Shopify existed. It has been a slow learning process and have made several mistakes setting up my account in Shopify. But the only thing that is easy for me to understand and handle is Zendrop. And whenever I get stocked, I use the chat box and there is always someone ready to assist me. I love using Zendrop. It has made my drop-shipping ...

My Urban Goods
United States
8 days using the app
Zendrop replied September 20, 2024

Thank you for sharing your experience! We're thrilled to hear that Zendrop has made your dropshipping journey easier, especially as you learn about Shopify. It's great to ...

June 25, 2024

I HIGHLY recommend this app! After setting up my Shopify store, I had received a Promo for a great deal for Zendrop Plus. I had gotten under the weather and missed the offer!! I was devastated because this was a great offer and I really need to save as much money as possible right now! It crossed my mind to just ask and see what the bot tells me. I get a live agent on the bot, named Joshua. ...

Fetch & Wag
United States
11 days using the app
October 2, 2024

I’ve been using Zendrop with my Shopify store, and it has completely transformed my drop shipping business! The integration is seamless, making it super easy to import products and manage orders. The product selection is fantastic, offering fast shipping options, which has significantly improved my customer satisfaction. I love the automation features, especially the automatic fulfillment and ...

Everyday LUXE
United States
8 days using the app
Zendrop replied October 4, 2024

Thank you for sharing your experience! We're thrilled to hear that Zendrop has transformed your drop shipping business. It’s great that you find the integration seamless and ...

September 19, 2024

I subscribed to Zendrop's yearly service in January, paying $197, but I've never been able to use it. In June, I hired someone to start using Zendrop for dropshipping, but for months, the app was unable to facilitate dropshipping from Alibaba due to technical difficulties. Despite being patient and waiting for a resolution, Zendrop's issues persisted, making it impossible for me to use the ...

Yourneedsathome
United States
8 months using the app
Zendrop replied September 23, 2024

We do apologize to hear that about your experience. To further assist you with this, we'll be reaching out to you.