Reviews (10,411)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

October 17, 2024

Ian was a great help with my Zendrop account, I accidently purchased a pro plan and wanted a refund but instead I was offered 2 months free which I took more than happily. Will continue using Zendrop!

My Store
United States
About 2 months using the app
Zendrop replied October 23, 2024

Thank you for sharing your experience! We're thrilled to hear that Ian was able to assist you and that you’re happy with the solution. Your continued support means a lot to us!

November 5, 2024

Its always the best support I have on Zendrop, the attention, the time they answer, Its always a great experience in the app

ChargeX
Mexico
3 months using the app
Zendrop replied November 22, 2024

Thank you so much for the wonderful feedback! We're thrilled to hear that you consistently have a great experience with our support team. Your satisfaction is our top priority, and we're always here to help whenever you need us!

November 22, 2024

assistenza ottima, consiglio molto, sono sempre disponibili ad aiutarti

Il mio negozio
Italy
About 2 months using the app
November 14, 2024

Liezel helped me great customer support service

Sleazegear
United States
5 months using the app
October 30, 2024

They are great. Just great and responsive. Nyka from the support team was able to resolve my issue in MINUTES without any hastle. I recommend ZenDrop for everyone who would like secure sapplier!

Convy
Bulgaria
16 days using the app
Zendrop replied November 1, 2024

Thank you for your wonderful feedback! We’re so glad to hear that Nyka was able to resolve your issue quickly and efficiently. Your recommendation for Zendrop as a secure supplier is greatly appreciated!

November 22, 2024

Zendrop has been a great introduction to Dropshipping. The customer service team are very responsive and help get to great outcomes for customers.

NewNight
Australia
19 days using the app
November 9, 2024

Had an issue with an order and Ivan sorted it very quickly and thoroughly. big up to ivan

TidyWishes
United States
20 days using the app
January 16, 2025

I am very grateful to the customer service and developers of Zendrop and Shopify for solving my store binding problem. Very patient and professional

EvoqueFit
China
1 day using the app
Zendrop replied January 24, 2025

Thank you for your kind feedback! We're so glad to hear that our customer service and developers were able to help resolve your store binding issue. Patience and professionalism are key, and we’re happy to know they made a positive difference. If you need further assistance, we're always here to help!

December 3, 2024

Sometimes they help right away and other times they also help but slower.

cozy drizzle
United States
27 days using the app
October 1, 2024

So far the access to products is great- wide variety and seems to be good quality. Shipping does take long for certain areas, though prices are reasonable, for both products and shipping.
I had misunderstood an issue and was it handled with much patience from the team.

Harlinger
South Africa
About 1 year using the app
Zendrop replied October 3, 2024

Thank you for your feedback! We’re glad to hear you’re enjoying the wide variety and quality of our products. Your insights help us improve further!