Reviews (10,071)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 20, 2024

Shiza was wonderful texting back and forth. She helped me through my mess up. Even gave me instructions on how it fix it. Thank you so much

The Organic Remedy
United States
5 days using the app
Zendrop replied September 23, 2024

It’s fantastic to hear how supportive Shiza was! Thank you for sharing your experience!

October 17, 2024

Very helpful and fast support!

Pristine Beauty & Health
Cyprus
10 months using the app
Zendrop replied October 29, 2024

Thank you for the positive feedback! We're thrilled to hear you found our support helpful and fast. Your satisfaction means a lot to us!

August 21, 2024

Support is very responsive, but when it comes to sourcing your product, if you have a very specific product you want, it may take a few repeated attempts with the same product link to get it. Or not at all. If you only have a couple products, this service is still very good though.

My Store
United States
21 days using the app
Edited August 11, 2024

Zendrop has the best customer service, they would not end the chat until I was completely satisfied. They are great at sourcing products as well, was easy to get a product to my store. So much better than AutoDS in my opinion.

They give you 3 months for their plus service for at 50% off for 3 months and $200 in credits for orders, lot of time to enjoy the benefits. Getting so much sourced to my store was easy, took them 1 day to find the products that I was looking for.

I will be sticking with AutoDS.

Infurtuation
United States
6 days using the app
July 18, 2024

Very good customer service, super fast on answering everything I asked and I asked a lot. I am new to everything and have no idea what I am doing so my questions can be very confusing so I'm impressed with that all by itself. I would definitely recommend this dropshipping app over any other!!!

My Store
United States
About 2 months using the app
October 2, 2024

Very good to deal with. Seem genuinely keen to make your eComm store successful.

Lymestone Treehouse
Australia
24 days using the app
Zendrop replied October 4, 2024

Thank you for your kind words! We’re committed to helping you succeed with your eCommerce store, and we’re glad to hear you feel supported. Your feedback means a lot to us!

October 15, 2024

Best customer support there is!

Inzensy
Netherlands
6 months using the app
Zendrop replied October 18, 2024

Thank you for your amazing feedback! It’s great to hear that you think the customer support is the best. Your appreciation means a lot!

September 23, 2024

I appreciate the customer support, quick and well informed

ARYCHA
United States
3 months using the app
Zendrop replied September 26, 2024

Thank you for your kind words! We’re thrilled to hear you had a positive experience with our customer support. Your feedback motivates us to continue delivering the ultimate service!

September 27, 2024

Awesome service from their side. Helped me out a big time!

My Store
Singapore
7 days using the app
Zendrop replied September 30, 2024

Thank you for your kind words! We’re thrilled to hear that our team was able to help you out. Your support means a lot to us!

July 29, 2024

I am completely satisfied with the service. The support team is very fast, efficient, and friendly. Thank you once again.

info@activelifestores.com
Romania
4 months using the app