Reviews (10,376)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

October 15, 2024

really supportive towards new dropshippers and very beginner friendly

AURELIA FASHIONS
Bahrain
4 months using the app
Zendrop replied October 18, 2024

It’s fantastic to hear that you find it supportive and beginner-friendly! Having that kind of guidance can make a huge difference for new dropshippers. Thanks for sharing your thoughts!

November 5, 2024

best costumers support ever really i love them helpfull and my costumer support assist was Markgil and he really helped me alot <3

AirTag Trackers
United Kingdom
24 days using the app
Zendrop replied November 22, 2024

Thank you so much for your amazing feedback! We're thrilled to hear that Markgil provided you with excellent support. We’ll be sure to pass along your kind words to him. Your satisfaction means a lot to us, and we’re always here to help whenever you need!

October 2, 2024

Easy to integrate products, over a million products to choose from, lots of videos to learn from.

Parsons' Projects
United States
About 2 months using the app
Zendrop replied October 4, 2024

Thank you for your feedback! We're glad to hear that you find it easy to integrate products and appreciate the wide selection and learning resources available. Your input is valuable to us!

September 4, 2024

Great Dropshipping Platform!

Zendrop has been fantastic for my e-commerce business. The platform is easy to use, with seamless integration and automated order fulfillment. Shipping times are impressively fast, keeping my customers happy. The product selection is vast and high-quality, and the support team is always helpful and responsive. Overall, Zendrop has significantly streamlined my operations and boosted customer satisfaction. Highly recommend!

Vozura
Netherlands
7 months using the app
Zendrop replied September 6, 2024

Thank you for your review! We’re thrilled to hear that Zendrop has been such a valuable tool for your business. We appreciate your recommendation and support!

December 2, 2024

Best customer service I have ever come across.

One stop centre
United Kingdom
24 days using the app
October 7, 2024

The support team is incredibly professional and responsive, addressing my concerns quickly and efficiently. They went above and beyond to help resolve my issue. Highly recommend Zendrop for their outstanding service and commitment to customer satisfaction!

Sportacus
Switzerland
4 months using the app
Zendrop replied October 9, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that our support team was able to assist you effectively. Your recommendation means a lot to us!

September 18, 2024

I wish i could do a 10 * i was recently the victim of scam on my store and Zendrop customer care was so freaking awesome. They never stop until everything was back to normal, thank you so much for the great work ethic, empathy and consistence everyone put into the work. Even when i told them to just deactivate and I’ll start over, they didn’t let me. I’m so grateful for everyone, a huge thank you for been so awesome at what y’all do

Lauryn's Dream
United States
11 days using the app
Zendrop replied September 20, 2024

Thank you so much for your heartfelt message! We're truly sorry to hear about your experience with the scam, but we're thrilled that our customer care team was able to support you so effectively. Your gratitude means the world to us!

September 23, 2024

2 out of 2 products that i've sold have had stock issues, but both times the support team resolved the issue very quickly

you will have to contact customers asking them about replacements, but it's part of the job

Amazify
United Kingdom
25 days using the app
Zendrop replied September 26, 2024

We appreciate your understanding! It's great to hear that our support team was able to resolve the stock issues swiftly.

November 16, 2024

Zendrop’s support team is in a league of its own. They don’t just resolve issues – they genuinely care about finding the best solution tailored to your needs. Every interaction feels personal, and their response time is lightning-fast. It’s rare to find a service where the support team feels like a true partner in your success. Hats off to the team for setting the gold standard!

Snodin
Switzerland
1 day using the app
September 16, 2024

ZENDROP is wonderful.. I was new to this whole E-Commerce game and tried to research a lot, but Youtube videos were all the same, and basically led me to Zendrop.. Well lets just say, every day I am surprised on how easy they have made my experience. They are very friendly and informative and quick to respond. No waiting days.. Easy to find products and smooth syncing to my store.. I tried a couple of the others and cancelled after a week. Zendrop is the best one.. They Got you covered.

K & S Concepts Inc
United States
18 days using the app
Zendrop replied September 18, 2024

Thank you for your amazing feedback! We’re thrilled to hear that Zendrop has made your e-commerce journey so easy and enjoyable. It’s great to know you found our team friendly and responsive. We appreciate your recommendation and are here to support you every step of the way!