Reviews (10,411)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

November 11, 2024

The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.

Ann's Vibe
United States
3 months using the app
October 29, 2024

The support is really awesome. They help you with everythung that you need. One of the best support that I've ever seen.
Thank you so much.

FluxMart
Portugal
About 2 months using the app
Zendrop replied November 1, 2024

Thank you for the fantastic feedback! We’re so glad to hear you had such a positive experience with our support team. Your appreciation means a lot to us!

October 9, 2024

Recently had some issues with the zendrop billing. So contacted the customer service agent . Shiza , was a great in helping me out with the issue . She was very patient with our queries and very considerate in regards to our problems . I highly appreciate the quick response and solutions provided.
Thank You once again

Homestead Haven
Singapore
4 months using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We're so glad to hear that Shiza was able to assist you patiently and effectively. Your appreciation means a lot to us!

November 5, 2024

Great app to begin with dropshipping, user friendly and generally good

Horae
Greece
8 months using the app
Zendrop replied November 22, 2024

Thank you for the positive feedback! We're thrilled to hear that you find the app user-friendly and a great starting point for dropshipping. We’re here to support you every step of the way as you grow your business!

November 5, 2024

Today I have received the help I have needed for two days! Stick with ZENDROP. The help center and people will help you and will stay with you until the issue is resolved! Way to go Zendrop!

General Store & Boutique
United States
7 days using the app
Zendrop replied November 22, 2024

Thank you for the fantastic feedback! We're so glad to hear that our team was able to assist you and resolve your issue. At Zendrop, we’re committed to supporting you every step of the way, no matter how long it takes. We truly appreciate your trust in us and are here whenever you need help!

December 26, 2024

It's great, the prices are better, and the support is quick to respond.

Orin
United States
26 days using the app
Zendrop replied January 14, 2025

That's awesome to hear! We're glad you're happy with the better prices and quick support.

November 18, 2024

Its a very good opportunity for peoples who wants to be a part in the e commerce business!

My Store
Greece
About 2 months using the app
October 16, 2024

Amazing customers service, done about 200 orders with them and no problem!

HeatZone™ Apparel
Finland
9 months using the app
Zendrop replied October 18, 2024

It’s fantastic to hear that you’ve had such a smooth experience with amazing customer service! Completing 200 orders without any issues is impressive. Thanks for sharing your feedback!

October 28, 2024

Just had some amazing assistance from Jobelle on live chat. Friendly and fast. Thank you.

Carmily
South Africa
About 1 month using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience! We’re thrilled to hear that Jobelle provided you with friendly and efficient assistance.

October 11, 2024

I had nothing but good vibes with the service I have received from Nyka and she made everything simple I have a better understanding of Zendrop and how it makes running the business so simple.

Ascend Nexus
South Africa
2 months using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We're thrilled to hear that Nyka provided you with excellent service and helped you understand Zendrop better. Your feedback means a lot to us!