Reviews (1,463)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support and seamless Shopify integration, which simplifies product sourcing and order fulfillment. They value its automation features, like automatic fulfillment and real-time tracking, which boost operational efficiency. Additional perks include the use of a single subscription across multiple accounts and options for branded packaging. The platform also offers educational support to optimize usage.

July 30, 2024

I truly recommend using Zendrop it is easy and quick for all shipping and handling. They also have great training and the customer service is quick and easy as well. You can have any questions or issues resolved in a timely manner so you can get back to selling easy and helping your customers with any issues or questions they may have. Its incredible and invaluable to have in your shop.

Expressed Wants
United States
24 days using the app
July 29, 2024

Zendrop has been a game-changer for my dropshipping business! With access to over a million products and automated fulfillment, managing my store has never been easier. Their super-fast shipping and custom branding options truly set them apart. The support team is top-notch, always ready to assist with any questions or issues. I highly recommend Zendrop for anyone looking to take their ...

Patrik's Market
Germany
4 days using the app
October 22, 2024

Zendrop has been an absolute game-changer for my business. Their fulfillment process is seamless, and the best part is their no-return policy, which saves me so much time and effort. Instead of dealing with the headaches of product returns, they simply refund me as long as I provide proof of the refund to my customers. This makes everything so much easier and efficient, especially with ...

My Store
Bulgaria
2 days using the app
Zendrop replied October 29, 2024

Thank you for the fantastic review! We’re thrilled to hear that Zendrop has been a game-changer for your business. It’s great to know our fulfillment process and no-return ...

October 9, 2024

This is my first month doing dropshipping and so far Zendrop has been nothing but helpful. All my newbie questions have been answered in minutes.

SHOP.ELARA
Latvia
12 days using the app
Zendrop replied October 15, 2024

We’re so glad to hear you’re having a great experience with Zendrop! It’s fantastic that our team has been able to assist you quickly.

August 3, 2024

Best customer support! Cyril was very helpful and made sure that whatever questions I had were answered. Highly recommend! Everything is so organized and the quality of the products are great!

Always and Forever
United States
About 1 month using the app
July 18, 2024

I have been using this app for about 4 months now and I am happy with the products available. The biggest complaint from my customers is that the items arrive in very damaged packaging and in some cases items are missing in the packages. Zendrop staff is amazing in working with you to address concerns and has helped me through complaints. However, I do wish there was more QC on packages and items ...

HappyHauls
Canada
3 months using the app
November 22, 2024

Excellent Customer Service Experience with Zendrop -

I’ve had a great experience with Zendrop so far. I encountered an issue with my business in the early hours of the morning, around 3:30 AM, and didn’t expect a quick response from their customer support team. To my surprise, I received a reply within moments. The representative was incredibly helpful and resolved my issue in just a few minutes ...

Rep Phantom
Croatia
1 day using the app
September 11, 2024

I recently started my journey in e-commerce, and I'm so impressed with Zendrop's support! Every question I've had was answered quickly and thoroughly. Their customer service is outstanding and has made the whole process so much easier. If you're looking for a reliable platform with excellent support, I highly recommend Zendrop!

bablshop
Austria
19 days using the app
Zendrop replied September 13, 2024

Thank you for your wonderful feedback! We’re thrilled to hear our support has made your e-commerce journey smoother. We appreciate your recommendation.

November 12, 2024

Zendrop has been a game-changer for my dropshipping business! Their platform is intuitive and easy to use, with a wide range of quality products to choose from. What truly sets them apart is their amazing customer service. Every time I had a question, the support team was quick to respond, knowledgeable, and genuinely helpful. It’s rare to find a service where you feel so well-supported, and ...

ThermaCore Vest
United States
1 day using the app
January 16, 2025

Brilliant support from the team and manage to sort out every issue you go to them with!! Would always recommend

The Sennett Store
United Kingdom
About 1 year using the app
Zendrop replied January 24, 2025

Thank you for the great feedback! We're so glad to hear that our team was able to help resolve every issue you faced. Your recommendation means a lot to us, and we're always ...