Reviews (10,376)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

September 25, 2024

I had a great experience with the support team! They responded quickly and were super friendly, I really appreciate their dedication to customer care. Highly recommend!

AuraWave™
United States
About 2 months using the app
Zendrop replied September 30, 2024

Thank you for the wonderful feedback! We’re so glad to hear you had a great experience with our support team. Your appreciation means a lot to us,

November 7, 2024

Absolutely amazing. from products to assistance! Mariane was so quick to help with my query and so friendly!! TOP level support

Seren-ova
South Africa
13 days using the app
Zendrop replied November 22, 2024

Thank you for the amazing feedback! We're so glad to hear that Mariane provided quick and friendly support. We’re thrilled that you had such a positive experience with both our products and assistance. Your satisfaction means the world to us!

October 18, 2024

Usman, tech support for Zendrop was the only person able to fix a 6 day issue. Thanks again to his tech savvy services! He was patient and quick to responding and stayed with me the whole way until the matter was resolved.

Thanks again Usman!

UGoGirl Discounts
United States
5 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We're thrilled that Usman was able to resolve your issue and provide such attentive support. Your appreciation means a lot, and we’ll make sure to recognize his efforts!

September 25, 2024

Zendrop customer service is great and They immediately process your concern and offered a kind solution to address the problem related to your account.

kpassivetively
United States
4 months using the app
Zendrop replied September 30, 2024

Thank you for your feedback! We’re so glad to hear that our customer service team was able to address your concerns quickly and offer a helpful solution. Your satisfaction is our priority!

October 3, 2024

Best support ever! it feels like they are waiting to answer my questions. Everything worked fine so far.

Luna Grace
Germany
About 2 months using the app
Zendrop replied October 4, 2024

Thank you for the fantastic feedback! We're so glad to hear that you’ve had such a great experience with our support team. We're always here to help, and it’s great to know everything is working well for you!

November 4, 2024

I had a great experience with Zendrop's customer support! They were very helpful in resolving my billing issue promptly and issued an app credit without any hassle. Thank you for your excellent service!

EzyGadgetx
Australia
2 days using the app
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so glad to hear that our customer support was able to resolve your billing issue quickly and issue the app credit without any hassle. We truly appreciate your kind words and are always here to assist you!

September 13, 2024

very helpful! every time i have an issue i just go to zendrop support and they help me out very quickly!

Adneme
United States
Over 1 year using the app
Zendrop replied September 16, 2024

Thank you for your kind words! We’re glad to hear Zendrop support has been quick and helpful for you. We appreciate your feedback!

November 19, 2024

Zendrop is awesome! They have great support and a ton of great resources and one to one help!

Funki Threads
United States
23 days using the app
September 13, 2024

As a newcomer to Zendrop, my experience has been impressive, particularly thanks to their outstanding customer service team. They've been incredibly responsive and helpful, ensuring I have all the information I need to get started. Overall, Zendrop offers a smooth and supportive user experience that's perfect for beginners.

Mavenish
Canada
3 months using the app
Zendrop replied September 16, 2024

Thank you for the great feedback! We’re thrilled to hear that Zendrop’s customer service has made your start smooth and supportive. Your satisfaction means a lot to us!

October 2, 2024

Support is very responsive & helpful, I really appreciate it!
I just started and Zendrop is very user friendly and easy to use.

B&M TECH
United States
About 2 months using the app
Zendrop replied October 4, 2024

Thank you for sharing your experience! We’re thrilled to hear that you find our support responsive and helpful. It’s great to know you’re finding Zendrop user-friendly as you get started!