Reviews (10,437)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

October 30, 2024

Zendrop is the place to be when starting a drop shipping journey. To me its very easy to use. Simple to import products to your store. Great service overall. I would recommend upgrading to Zenddrop Premium and get the academy and coaching calls.

trendinghotfinds.com
United States
22 days using the app
Zendrop replied November 1, 2024

Thank you for your awesome recommendation! We’re thrilled to hear that you find Zendrop easy to use and that you’re enjoying our service. Upgrading to Zendrop Premium for the ...

December 2, 2024

You sent an invoice to my account 3 days after installing your application. How can this happen? I will not pay this and I will close my card for withdrawals in your name. For your information, why can't I reach customer service?

Medcezirshop
Türkiye
3 days using the app
Zendrop replied December 4, 2024

We sincerely apologize for the unexpected invoice and the difficulty you're facing with customer service. This is certainly not the experience we want you to have. We will ...

November 4, 2024

Zendrop has taken my dropshipping business to the next level. By simplifying order fulfillment, providing a vast product range, and enabling custom packaging, it has helped me boost efficiency and brand recognition. Their dedicated customer support team ensures a smooth and hassle-free experience. I wholeheartedly recommend Zendrop.

TS Majstia
United Kingdom
11 days using the app
Zendrop replied November 22, 2024

Thank you for the incredible feedback! We're so glad to hear that Zendrop has helped take your dropshipping business to the next level. From simplifying order fulfillment to ...

November 11, 2024

The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.

Ann's Vibe
United States
3 months using the app
February 5, 2025

Great service to resolve issues promptly.

Puhdl Rainwear
United States
28 days using the app
Zendrop replied February 11, 2025

Thank you for the kind words! We’re glad to hear that the service was able to resolve your issues promptly. Your feedback is much appreciated! 😊

November 14, 2024

Liezel helped me great customer support service

Sleazegear
United States
3 months using the app
October 16, 2024

i was in trouble make a mistake to connect other store then the one i have official. i was like, hope less and was thinking to buy again with my official store as i try a lot to re connect but i can not,.....
then there was a Mrs.Shiza who help me out she is completely professional and very clam like her work 100%

Tickle Tarts
Portugal
24 days using the app
Zendrop replied October 18, 2024

It’s amazing to hear how Mrs. Shiza helped you resolve your issue! Professional and calm support can really make a difference in challenging situations. Thank you for sharing ...

November 20, 2024

I had huge problem with my account and Shiza saved me from headache, support is top notch

My Store
Croatia
9 days using the app
October 30, 2024

They are great. Just great and responsive. Nyka from the support team was able to resolve my issue in MINUTES without any hastle. I recommend ZenDrop for everyone who would like secure sapplier!

Convy
Bulgaria
16 days using the app
Zendrop replied November 1, 2024

Thank you for your wonderful feedback! We’re so glad to hear that Nyka was able to resolve your issue quickly and efficiently. Your recommendation for Zendrop as a secure ...

November 9, 2024

I am very thankful for the support I received from Zendrop team. Recently, when I needed help with a few issues. They stepped in quickly and handled it with impressive efficiency. Everything was resolved seamlessly and without delay. I couldn't be happier with the support I received :)

Brillanta
Switzerland
10 days using the app