Reviews (10,206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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don't buy wont install into existing store on shopify you got to keep buying
We apologize for the inconvenience. We understand your concerns and we will definitely reach out to assist you further.
I was told I would receive an email yesterday with a resolution and still no response. On top of that the items that I have ordered were transferred to the local carrier a week ago and yet no delivery or tracking update. Customer service
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
WORST EXPERIENCE EVER!
I cannot emphasize enough how disappointing my experience with the Zendrop app has been. Despite upgrading to a paid plan, the service is absolutely terrible. The shipping options are incredibly limited, and even with the paid plan, they couldn't fulfill their own products on time.
No product , extension does not work if you downgrade means you must leave and your not welcome any more.
I expected a professional service, but Zendrop failed to deliver on all fronts. If you're looking for a reliable dropshipping solution, stay away from Zendrop. Save your time, money, and sanity.
Avoid this app at all costs!
Thank you for sharing your feedback. We have reached out to you via email to assist you with this.
Removed money for no reason
We're sorry to hear that you've experienced this issue. We take these concerns seriously and want to help resolve it. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is important to us!
it is not working for me
Thank you for your feedback. We're sorry to hear it's not working for you. Please reach out to austin@zendrop.com so we can further assist you and make it work for you. Looking forward to hearing from you.
they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it
We sincerely apologize for the unwanted fees you’ve encountered, and we understand your frustration. This is not the experience we want to provide. We'll be reaching out to resolve any concern you may have.
I would not recommend Zendrop, even if you're on the Plus Plan. Their "Top Trending," "New Arrivals," and "Best Sellers" categories, along with the extras, are simply not worth it. I ordered a sample from Zendrop Fulfillment, and they sent the wrong type. It's baffling that they messed up a sample order. Now, I have to wait another 15 business days for a replacement. How can I trust them with my regular orders if they can't handle a simple sample correctly?
Additionally, Zendrop lacks the necessary declarations of conformity and certificates for products that require them. This omission means you can't use their products on TikTok, eliminating a significant market opportunity.
Overall, Zendrop has been a huge waste of time and money. I would not recommend their services.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Customer service is non existent. They'll charge you $79 even after you cancel the free trail and then they refuse to refund. Plus they add $100 to the account that's meant to be used towards orders, but when you don't have any orders they still won't return the $100 and it'll just sit in the account forever. Would not use again in the future.
We're sorry to hear that your experience wasn't ideal. Please email us at austin@zendrop.com so we can assist you further.
Zendrop removed aliexpress feature terrible app
Thank you for your feedback. We’re sorry to hear you’re unhappy with the recent changes. We’d like to understand your concerns better, so we’ll reach out to discuss this further and provide alternatives.
Scammers. They charged me even after uninstalling the app and contacting them.
We sincerely apologize for the inconvenience caused. We will reach out to assist you further and resolve this issue as quickly as possible.