Reviews (10,430)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

May 31, 2022

I placed my first order on zendrop of the product I wanted to sell to test and make sure everything will go smoothly before I used zendrop to fill all of my customers orders. The expected time frame for transit states 10-15 days, along with 3 day processing time however it has now been going on 20 days with the product no where near the delivery address let alone the United States. There were no ...

The Nano Speaker
United States
8 months using the app
February 28, 2023

JUST STARTING OUT SO I WILL LET YOU KNOW WHEN I GET TO KNOW THE APP SO SEE YA IN ABOUT 3 MONTHS SO THANK YOU SO FAR

TRUE BEAUTY CLOTHING
United States
6 months using the app
Zendrop replied March 1, 2023

3 months is a solid amount of time to test things so out, so here's to hoping that you have a 5-star experience from start to finish! :)

January 8, 2024

I haven’t sold anything yet still having trouble setting up my store

Jones General store
United States
6 months using the app
Zendrop replied January 10, 2024

Thanks for sharing your feedback. On this we have reached out to you via email to assist you with this.

February 25, 2023

I just opening my online store and hear that zendrop was great for dropshipping so I add them to my store. Once I get a sell, I will give you my rating on the performance.

LuckyBrandFashions
United States
6 months using the app
Zendrop replied March 1, 2023

Sounds great! I hope that after giving Zendrop a solid chance you find that it will be a fantastic tool for your dropshipping journey. :)

Edited December 28, 2023

i had an oder on the dec 7 and the shipping updated on the 13th and since then it has not updated. this is killing the trust my customer has for me. good price and good customer support but delivery time is really bad.

RoseAnn Unique Trade LLC
United States
5 months using the app
Zendrop replied December 27, 2023

Thanks for sharing your feedback. On this we have reached out to you via email to get this sorted out.

November 12, 2023

esta al principio bien

Watchexs
Spain
5 months using the app
Zendrop replied November 14, 2023

Thanks for sharing your feedback. We have reached out to you via email to assist yo with this.

Edited September 26, 2022

UPDATE: Zendrop does not vet their sellers to make sure they're actually US Based shipping. So if you're looking for quick turn around from fulfillment to delivery, buyer beware! The test order I made during the trial period STILL HASN'T BEEN DELIVERED. It's undoubtedly on a slow boat from China but was supposed to be a US based shipping location. Completely unusable for my use case and expected ...

3 Kings (3K)
United States
4 months using the app
November 22, 2022

Paid $49/month for express shipping and just to find out your shipping is having problems and regular shipping is currently "better". I'm just Disappointed that I am Still waiting for my package I can only imagine the problems I'd run into when I have customers. Please fix this issue.

My Store
United States
4 months using the app
Zendrop replied November 28, 2022

Hi there. Yes, we have a tool-tip in-app explaining this and we're actually going to be removing the Express Shipping option and making some improvements to how our shipping ...

March 4, 2024

You are overcharging products from aliexpress + you are overcharging shipping.
In other words, paid subscriptions are not enough, you also take a cut from the price of the product + shipping (I really don't understand why you have standard $8 per shipping considering the fact that you provide same time frame delivery as the vendors on aliexpress, it's not like you charge $8 and get delivery in 5 ...

Boost Boutique
United Kingdom
4 months using the app
Zendrop replied March 6, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

December 15, 2022

Can't know inventory , no support 0 but good prices with good shipping time and also good shipping rate

Pets Dazzle
United States
3 months using the app