Reviews (10,073)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 26, 2024

This is a very good app for anyone who wish to start in the ecommerce business. They offer tons of support and many tutorials, courses to guide you through your journey. This is worth paying for just for the knowledge.

Kelitos Sporting Goods
Canada
4 months using the app
October 18, 2024

Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future

EveryDayEssentials
United States
3 days using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear that Harvey was able to assist you with your refund and clarify the charges. We appreciate your willingness to try us again in the future!

July 9, 2024

It's definitely one of the best out there !!! It definitely has way more products than the other suppliers, but I still sometimes find It difficult to find new products, as most of the products are available here after the trend has died down so it would be real nice if they could just increase their product range, overall, the experience was very good, the shipping rates, the product rates, I find all them very reasonable so yea pretty cool platform

Mystic Market
India
About 2 months using the app
July 16, 2024

It is a great supply platform considering product ranges and advice on starting up as a dropshipper though I've yet conduct business with them in terms of client service as, I'm still a beginner and haven't built much of a customer base but so far as to establing the business , the platform has been great to interact with for ease of use of most of applications.

Ascending Heights Lifestyle
South Africa
About 2 months using the app
October 31, 2024

The quality it’s super cool but delivery service zendrop offers it’s too slow

Valtorri
South Africa
About 2 months using the app
Zendrop replied November 8, 2024

Thank you for your feedback! We're glad to hear you're happy with the product quality. We understand your concerns about the delivery speed, and we’ll definitely pass that along to our team to improve. Your input is valuable to us!

July 29, 2024

Theres still a lot of issues that need to be fixed with their compatibility with tik tok, everyday seemed to be a new issue with tracking or shipping, have only had one tracking issue with shopify though. Just only use US based shipping if you plan to sell through tik tok

Clutch Grab
United States
About 1 month using the app
October 12, 2024

They never lied when they said they got 24/7 support. They are always there to help and their support team is really helpful for beginners who are totally green and wanna learn on the go, they answer questions that even make you feel dumb for asking but they would ask you to ask anything. Great support and I would recommend it anytime.

The linking of products in one tap is also a wonderful feature. Go Zendrop

Spooky Finds
United States
1 day using the app
Zendrop replied October 15, 2024

Thank you for the fantastic feedback! We’re thrilled to hear that our 24/7 support has been helpful, especially for beginners. Your recommendation means a lot to us.

July 24, 2024

The app has some good stuff, but I think it needs a lot more. Shipping times need to improve as well. I think it would help if they pre-ordered more items to store in the United States. Customer service is pretty good though.

The Double Mulligan
United States
About 1 month using the app
September 26, 2024

As a newbie using zendrop it is easy to use for first timers and have everything you need to know.

Shai Visions
United States
15 days using the app
Zendrop replied September 30, 2024

Thank you for your feedback! We’re delighted to hear that you find Zendrop easy to use as a newbie.

July 31, 2024

Spoke Jobelle, she was great. She dealt with my issue straight away and quickly

Phitness Pro Ltd
United Kingdom
6 months using the app