Reviews (9,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing store functionality. It is noted for quality product sourcing, reliable suppliers, and fast shipping, which boost customer satisfaction and repeat business. The automated order fulfillment feature saves time, allowing merchants to focus on growth, while responsive customer support and custom branding options improve user experience and brand identity. Additionally, the inclusion of educational resources like live classes and an academy supports merchant learning and business operations.
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This app is amazing for those looking for a free supplier when first starting out, however the paid plans are way to expensive and dont offer much value. My favorite thing tho is definitely the refund proccess, its very easy and straightforward.
Overall support when needed is great! However, I am still figuring out the best way to have a complete communication cycle when facing product availability and processing time challenges. I still recommend the app.
Spoke Jobelle, she was great. She dealt with my issue straight away and quickly
Janelle and Karrie helped me tremendously. I had a lot of questions and she answered them all one by one. Zendrop has good customer service!!!
Great support. Quick and effective customer service. Highly recommend for small businesses!!
app has many good features. unfortunately, the product request feature that I need is not working.
Revised from 2 stars to 4 after a great customer service experience. They reached out and, though my problem was not really resolved (yet) they acknowledged my complaint and at least made me feel like someone was listening!
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
I saw you could add 1 million products but now with a monthly limit of 1 thousand after a thresh hold!What else I'm looking for in an app is to be able to drop ship from any were to any where! and an easier way to drop-ship exclusively high ticket products
So far it's a great app and customer support is great. As I'm on the starter plan, I slowly start to feel limited but not there yet. Don't now yet what feature(s) could benefit me in an upgrade plan but I will eventually know I guess.
Zendrop is pretty good. Fast support. They helped me ship my orders pretty well. I appreciate their help.