Reviews (10,262)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, ideal for beginners. They praise its diverse, high-quality product range and seamless Shopify integration. Features like automated order fulfillment and fast shipping options enhance customer satisfaction, while custom branding options strengthen brand identity. Exceptional customer support and valuable educational resources are also highlighted, alongside a cost-effective multi-account subscription model.

October 12, 2024

They never lied when they said they got 24/7 support. They are always there to help and their support team is really helpful for beginners who are totally green and wanna learn on the go, they answer questions that even make you feel dumb for asking but they would ask you to ask anything. Great support and I would recommend it anytime.

The linking of products in one tap is also a wonderful feature. Go Zendrop

Spooky Finds
United States
1 day using the app
Zendrop replied October 15, 2024

Thank you for the fantastic feedback! We’re thrilled to hear that our 24/7 support has been helpful, especially for beginners. Your recommendation means a lot to us.

November 5, 2024

Always readily available to help when required.

GolfThing
United Kingdom
About 2 months using the app
Zendrop replied November 22, 2024

Thank you for the great feedback! We're so glad to hear that our team is always available to assist you when needed. We’re here to help anytime!

August 7, 2024

Zendrop has been a great ally for my new e-commerce business. Their user-friendly platform has streamlined my dropshipping process with a vast selection of high-quality products. Reasonable standard shipping times have boosted customer satisfaction. Their excellent customer support quickly resolves issues. Overall, Zendrop is a game-changer and is highly recommended for enhancing dropshipping operations. Four stars for now!

Henster eCommerce Hub
Canada
2 months using the app
November 5, 2024

Honestly one of the best app integrations one could add to their store. With products ready to sell as soon as you link your store and a highly respectful, caring and quick responding customer support staff at your service, it truly feels like a premium app that deserves a 100 out of a 5. Well done Zendrop.

Viral Vantage
United Kingdom
About 9 hours using the app
Zendrop replied November 22, 2024

Thank you so much for the amazing feedback! We're thrilled to hear that you’ve had such a positive experience with our app and customer support team. Your words mean a lot to us, and we’re excited to continue supporting you as you grow your business. A 100 out of 5 is truly an honor—thank you for choosing Zendrop!

November 14, 2024

my experience so far its been great. Just starting this business and have some knowledge in computer but not expert at all.This app is pretty user friendly and would recommended to anyone wanting to start a e-commerce business.
Thank you Zendrop.

RCorrea varieties
United States
About 9 hours using the app
September 26, 2024

As a newbie using zendrop it is easy to use for first timers and have everything you need to know.

Shai Visions
United States
15 days using the app
Zendrop replied September 30, 2024

Thank you for your feedback! We’re delighted to hear that you find Zendrop easy to use as a newbie.

August 8, 2024

Zendrop is mission critical to our drop-shipping business. It has the flexibility needed to manage the most simple to the most complex business. It's definitely one of the best on the market.

Hulmstore
United States
3 months using the app
July 29, 2024

Theres still a lot of issues that need to be fixed with their compatibility with tik tok, everyday seemed to be a new issue with tracking or shipping, have only had one tracking issue with shopify though. Just only use US based shipping if you plan to sell through tik tok

Clutch Grab
United States
5 months using the app
August 7, 2024

Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle

Fitsport
Australia
8 months using the app
September 15, 2024

Fast y problem-solving support team

Ofinomics
Spain
About 1 year using the app
Zendrop replied September 18, 2024

Thank you for your feedback! We’re glad to hear you found our support team fast and effective at problem-solving.