Reviews (10,425)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

November 14, 2024

my experience so far its been great. Just starting this business and have some knowledge in computer but not expert at all.This app is pretty user friendly and would recommended to anyone wanting to start a e-commerce business.
Thank you Zendrop.

RCorrea varieties
United States
About 9 hours using the app
November 5, 2024

Always readily available to help when required.

GolfThing
United Kingdom
About 2 months using the app
Zendrop replied November 22, 2024

Thank you for the great feedback! We're so glad to hear that our team is always available to assist you when needed. We’re here to help anytime!

February 27, 2025

thannk you Nyka for answering my questionns !!!

NoirTimer
Hong Kong SAR
27 days using the app
Zendrop replied March 4, 2025

You're very welcome! I'm glad that Nuka helped you with your questions! Your feedback means a lot!

November 5, 2024

Honestly one of the best app integrations one could add to their store. With products ready to sell as soon as you link your store and a highly respectful, caring and quick responding customer support staff at your service, it truly feels like a premium app that deserves a 100 out of a 5. Well done Zendrop.

Viral Vantage
United Kingdom
About 9 hours using the app
Zendrop replied November 22, 2024

Thank you so much for the amazing feedback! We're thrilled to hear that you’ve had such a positive experience with our app and customer support team. Your words mean a lot to us, and we’re excited to continue supporting you as you grow your business. A 100 out of 5 is truly an honor—thank you for choosing Zendrop!

November 10, 2024

Answers quick and nice

AEROCART
Nigeria
4 months using the app
November 3, 2024

fast service and very polite customer service!

Thiloes clothing
Netherlands
4 months using the app
Zendrop replied November 22, 2024

Thank you for your feedback! We're glad to hear that you experienced fast service and polite customer support. We appreciate the 4 stars and will continue working to make your experience even better!

October 18, 2024

Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future

EveryDayEssentials
United States
3 days using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear that Harvey was able to assist you with your refund and clarify the charges. We appreciate your willingness to try us again in the future!

November 8, 2024

Pretty good

🎄 Frost & Festivity
United States
About 2 months using the app
Zendrop replied November 22, 2024

Thank you for the feedback! We're glad to hear you're happy with your experience. If there's anything we can do to make it a 5-star experience, feel free to let us know! We’re always here to help!

September 20, 2024

Zendrop offers a wide range of great products, making it an excellent platform to get started. The variety of products is impressive, providing plenty of opportunities to explore and be creative. However, using the platform in the EU can be a bit more challenging, as many products don't have CE certifications. That being said, the support is truly outstanding. The team is available 24/7 and is happy to reach out directly to suppliers to check on things. This level of support is exceptional and surpasses anything I've experienced on other platforms.

Relocket
Germany
About 1 month using the app
Zendrop replied September 23, 2024

Thank you for sharing your experience! We’re glad you appreciate our product range and outstanding support. We’re always here to help, and your feedback on CE certifications is valuable as we continue to improve.

October 11, 2024

It really helps a lot and I recommened to use zendrop more than any for those who's starting run dropshipping.

Cozy Home
Thailand
11 days using the app
Zendrop replied October 15, 2024

Thank you for your recommendation! We're thrilled to hear that you find Zendrop helpful for those starting in dropshipping. Your support means a lot to us!