Reviews (8,811)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its user-friendly dropshipping features, seamless Shopify integration, and vast catalog of quality products. They value the automated order fulfillment, real-time inventory management, and customizable packaging. Many praise the responsive customer support for their quick problem-solving. The platform's competitive pricing plans and educational resources are also highly regarded.

June 6, 2024

The Zendrop app is amazing for Shopify. It creates a seamless connection between Zendrop and Shopify, and allows me to spend more time with my product research and marketing. This is a must have for all dropshippers.

808 Island Solutions
United States
About 1 year using the app
May 21, 2024

I was not used to communicating fully through the app, I prefer to speak to someone in person, but I got the help I needed with my account. Jemina and Molly were very helpful and understanding, and I appreciate their help. I also love attending the Academy with Thomas, he is the best and so patient and helpful. I feel I would have given up if it wasn't for Thomas's encouragement. Thank you Zendrop!

Lilys Emporium
United States
5 months using the app
May 20, 2024

I recommend Zendrop with a lot of love. They are very fast and very helpful, they answer every question I have immediately and 10 times a day. They have 5 stars from me

Idealist Shop
Germany
11 months using the app
June 10, 2024

Zendrop, despite limited amount of products in the US region, has great customer service and great software features! They never failed to support me right when I need them to. The course they offer is an extra cherry on top! Godspeed Zendrop team!

3040 Collective
United States
3 months using the app
Edited May 3, 2024

I was initially having some trouble updating inventory based on instructions provided to me by the service desk team - after some back and forth one of their senior customer care managers hopped in and provided some personal assistance and we were able to work through the problems I was having. Problems solved! After this experience my confidence with their service has been restored. Much appreciated.

puppupgo
United States
5 months using the app
Zendrop replied April 15, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

Edited June 9, 2024

Zendrop is by far the best company I've worked with. They offer tons of free training. If you have an issue the support staff goes above and beyond to help you resolve your issues even if it takes all day. I appreciate them for always being there when needed.

DBA Creations
United States
About 2 months using the app
May 22, 2024

Great customer service I will say! Every time I have an issue, they are very informative and resolve my issues or concerns. The platform is free which is great, but I've recently upgraded and it still amazing stuff. Shipping times are a bit lengthy for products coming from china, but overall it’s a good fulfillment center. I would recommend.

Sarah T’s Store
United States
About 2 months using the app
May 24, 2024

I've been using Zendrop for my e-commerce business and I'm thoroughly satisfied with the service. The platform is user-friendly, making order fulfillment and product sourcing a breeze. The customer support is always responsive and helpful. Thanks to Zendrop, my store, kiicity.com, has seen a significant improvement in efficiency and customer satisfaction. Highly recommend it to anyone in the dropshipping business!

Kiicity
Denmark
4 months using the app
April 26, 2024

I'm using Zendrop as a supplier for my store, and I must say, their service is top-notch. The chat support is excellent; they're always quick to respond and very helpful. What I love most is their wide range of products. Even if they don't have something in stock, they have the AliExpress import extension, which allows me to access a vast selection of products. It's like having everything I need in one place. I highly recommend Zendrop to anyone looking for a reliable supplier with a great product range.

WELLNESS WAVE
United States
About 2 months using the app
April 22, 2024

I've been using Zendrop for my dropshipping business for a couple of months now and i have to say that compared to AutoDs or CJ, Zendrop is the most reliable and user-friendly platform for dropshippers. I was using AutoDs before and I encountered so many issues and bugs with their platform and I ended up losing a lot of money from chargebacks. after I made the switch to Zendrop, everything has been smooth sailing since then

Sparko
Canada
2 months using the app