Reviews (10,425)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

November 14, 2024

Liezel helped me great customer support service

Sleazegear
United States
5 months using the app
October 30, 2024

Zendrop is the place to be when starting a drop shipping journey. To me its very easy to use. Simple to import products to your store. Great service overall. I would recommend upgrading to Zenddrop Premium and get the academy and coaching calls.

trendinghotfinds.com
United States
22 days using the app
Zendrop replied November 1, 2024

Thank you for your awesome recommendation! We’re thrilled to hear that you find Zendrop easy to use and that you’re enjoying our service. Upgrading to Zendrop Premium for the academy and coaching sounds like a great idea! Your support is greatly appreciated!

February 25, 2025

Very easy to use platform, great customer service and way faster shipping time then most of other platforms!

Lundero
Netherlands
About 1 hour using the app
Zendrop replied February 28, 2025

Thank you for your feedback! We're glad you love the ease of use, great support, and fast shipping. We appreciate you! 😊🚀

January 27, 2025

very good service!!!

RIVELEX
Finland
23 days using the app
Zendrop replied February 11, 2025

Thank you! We're so glad to hear you're having a great experience! 😊

November 5, 2024

Its always the best support I have on Zendrop, the attention, the time they answer, Its always a great experience in the app

ChargeX
Mexico
3 months using the app
Zendrop replied November 22, 2024

Thank you so much for the wonderful feedback! We're thrilled to hear that you consistently have a great experience with our support team. Your satisfaction is our top priority, and we're always here to help whenever you need us!

November 18, 2024

Its a very good opportunity for peoples who wants to be a part in the e commerce business!

My Store
Greece
About 2 months using the app
December 2, 2024

Big shoutout to the Zendrop team, especially Jo and Hasnain! Honestly, I'm a bit of a chaotic mess, but they handled everything with so much patience, kindness, and professionalism. Hasnain was super dedicated and made sure everything went smoothly, and Jo was just incredibly chill and helpful.

But really, the whole team deserves a huge thank-you! You guys are awesome, and I’m so grateful for how you helped me out. If anyone’s looking for a team that really knows how to treat their customers right, Zendrop is the way to go

My Store
Luxembourg
About 4 hours using the app
October 18, 2024

Ain't gonna lie this is the best supplier, fulfillment, and many more. I literally got $100 order credit with plus plan which is giving me room to spend and the customer service is top notch ngl. If you're not using this as sending your product i don't know what you are doing

BasedLine
United States
About 1 month using the app
Zendrop replied October 29, 2024

Thank you for such an enthusiastic review! We’re thrilled to hear you’re enjoying our services and the benefits of the plus plan. Your satisfaction and support mean everything to us!

November 9, 2024

Had an issue with an order and Ivan sorted it very quickly and thoroughly. big up to ivan

TidyWishes
United States
20 days using the app
October 18, 2024

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers.
Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.

Moxie Maven
United States
14 days using the app
Zendrop replied October 29, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that our customer support exceeded your expectations and that Jobelle made a positive impact. Your loyalty and trust mean everything to us, and we’ll be sure to keep up the great work!