Reviews (10,436)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

October 10, 2024

Zendrop are a quandary - they have superb customer service (people), but they are let down by a system that really isn't set up for 'supply'.
The sheer number of 'variations' on a single supply item, from different supply points, means that the store owner is left wondering if they connected the right item, or if the (occasionally nice) pictures actually show the items they are offering. BTW ...

Gadget-i
United Kingdom
Over 1 year using the app
Zendrop replied October 15, 2024

We appreciate your insights and understand your concerns regarding our system and listings. We’re sorry for any frustration this has caused and will be reaching out to assist ...

November 19, 2024

Zendrop is awesome! They have great support and a ton of great resources and one to one help!

Funki Threads
United States
23 days using the app
November 5, 2024

Today I have received the help I have needed for two days! Stick with ZENDROP. The help center and people will help you and will stay with you until the issue is resolved! Way to go Zendrop!

General Store & Boutique
United States
7 days using the app
Zendrop replied November 22, 2024

Thank you for the fantastic feedback! We're so glad to hear that our team was able to assist you and resolve your issue. At Zendrop, we’re committed to supporting you every ...

December 20, 2024

great customer service

BNVs
United States
About 1 month using the app
Zendrop replied December 26, 2024

Thank you for your kind words! We’re so glad to hear that you had a great experience with our customer service. If you ever need assistance again, don't hesitate to reach out!

November 8, 2024

Mariane, has been incredibly helpful today. Thank you very much!

Gental Brush
United Kingdom
4 months using the app
Zendrop replied November 22, 2024

Thank you for the kind words! We're so glad to hear that Mariane was able to assist you so effectively. We’ll be sure to pass along your thanks to her. We appreciate your ...

November 6, 2024

My boy Leigh is so helpful. He should be the next CEO of the company. He was on support with me for an hour and was so kind and helpful and figured out the problem I was having. 10/10 for Leigh Shopify should be very grateful to have him. Thanks Leigh

My Store
United States
9 days using the app
Zendrop replied November 21, 2024

Thank you for sharing your positive experience! We're thrilled to hear Leigh was so helpful and went above and beyond. We'll be sure to pass along your feedback—he sounds ...

October 23, 2024

I wanted to share a very pleasant experience, I will say right away, Zendrop support is the best support I have ever met, when adding a product from Zendrop to Shopify, I had an unknown problem, I wrote to support, they told me that it was just a technical problem, and within 24 hours it was solved, after which I faced the problem that I could not add several variants of the product at a time, ...

My Store
Ukraine
3 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We’re thrilled to hear that our support team, especially Jacob, provided such effective and timely assistance with your product issues. ...

March 2, 2025

excellent..very helpful!

Fursbliss
United States
About 23 hours using the app
Zendrop replied March 4, 2025

Thank you! We really appreciate your kind words. Glad we could help!

December 8, 2024

Low support . worthless. its mess my store and they even dont have knowladge of shopify. just working for shift, this service is not good
dont use it

MR Friday
Japan
4 days using the app
Zendrop replied December 13, 2024

We sincerely apologize for the experience you’ve had, and we understand your frustration. Your feedback is important, and we regret that we didn’t meet your expectations. We’ ...

November 19, 2024

Lots of support!

Luxe & Butterflies
United States
3 months using the app