Reviews (10,379)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

October 3, 2024

Its a Great place where you can fullfill all of your orders, And the customer Support and help centre is vvery good and are with quick responses.

Home Decor Niche
Canada
About 1 month using the app
Zendrop replied October 8, 2024

Thank you for your wonderful feedback! We're delighted to hear that you find our service effective and that our customer support team is providing quick responses.

October 26, 2024

I had a few questions in regards to Halloween sale, and Ivan from the chat team would very nice and helpful - he explained all in details and i decided to make a purchase.

Furry Family Supplies
Slovenia
2 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We're thrilled to hear that Ivan provided you with helpful and detailed assistance regarding the Halloween sale. We appreciate your decision to make a purchase and are here to support you anytime!

September 20, 2024

Continuing my service with Zendrop, I get the BEST customer service. The agents respond fast as heck! They give me information beyond the general "ai help" so they are actually helping me. Never, have they made me feel I have asked too many questions. I'd like to thank Jobelle personally, who have helped me recently, continue to feel this way <3

Locxuries
United States
About 1 month using the app
Zendrop replied September 23, 2024

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with our team, especially Jobelle. Your appreciation means a lot to us!

October 21, 2024

janelle helped me very well on the questions I had via the chat, she responded very quickly

Mijn winkel
Netherlands
2 months using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We’re thrilled to hear that Janelle was able to assist you quickly and effectively. We appreciate your feedback!

October 4, 2024

Solid support. great potential. more to come!

Noomy
United Arab Emirates
5 months using the app
Zendrop replied October 8, 2024

Thank you! We appreciate your positive feedback and are excited to hear that you see great potential here. We're committed to providing solid support and can’t wait to continue delivering more for you in the future!

September 19, 2024

So far one of the best companies to reply fast and efficiently and they reply to the chat and if you leave they send your answer by email which I thought was great, oh as well a copy of chat to your email,

Kam Kam
Canada
3 months using the app
Zendrop replied September 20, 2024

Thank you for your positive feedback! We're thrilled to hear that you found our response times helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

November 3, 2024

I believe Shopify is the way to get started with drop shipping and using it really helped me get further ahead in my career of drop shipping.

TDM
United States
5 days using the app
Zendrop replied November 22, 2024

That's fantastic to hear! We're so glad that Shopify has been a key part of your dropshipping journey and has helped you advance in your career. Best of luck as you continue to grow, and we're here to support you every step of the way!

September 21, 2024

I just started using this app, and so far, I’m really impressed. The interface is clean and easy to navigate, and everything works smoothly. Support is especially useful! I’m excited to explore more. Definitely worth checking out!

Mitero
Czechia
21 days using the app
Zendrop replied September 23, 2024

Thank you for your wonderful feedback! We’re so glad you’re enjoying the app and finding it easy to use.

November 19, 2024

Lots of support!

Luxe & Butterflies
United States
3 months using the app
October 10, 2024

Zendrop offers great customer service. Only negative feedback is the transparency of their provider/supplier. They are just named as "fulfilled by Zendrop"

EpicTrendz
United States
About 2 months using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're glad to hear you’re pleased with our customer service. We appreciate your input regarding transparency with our suppliers and will take it into consideration as we continue to improve. Your insights are valuable to us!