Reviews (1,477)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform that simplifies dropshipping, offering automated fulfillment for timely order processing and shipping. Its seamless Shopify integration and responsive customer support are highly praised. Features like branded packaging and a diverse product catalog enhance professional image and product sourcing. The platform's efficient logistics management and cost-effective subscription options, including promotional offers, are also valued for supporting business growth.

December 9, 2024

So far so good, i'm loving the customer service Zendrop has.. great job. and thank you for all the help..

Swaggerdad
United States
11 months using the app
Zendrop replied December 20, 2024

Thank you for your kind words! We're so glad to hear you're enjoying the customer service and that it’s been helpful to you. We appreciate your feedback and look forward to continuing to support you!

July 21, 2024

Amazing. If you want to know why its amazing hear me out. If you refund your customer Zendrop refund you entirely. So the refund you product cost and shipping cost and you can keep the product.

Ivinti
Germany
About 1 month using the app
October 18, 2024

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers.
Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.

Moxie Maven
United States
2 days using the app
Zendrop replied October 29, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that our customer support exceeded your expectations and that Jobelle made a positive impact. Your loyalty and trust mean everything to us, and we’ll be sure to keep up the great work!

October 9, 2024

This is my first month doing dropshipping and so far Zendrop has been nothing but helpful. All my newbie questions have been answered in minutes.

SHOP.ELARA
Latvia
12 days using the app
Zendrop replied October 15, 2024

We’re so glad to hear you’re having a great experience with Zendrop! It’s fantastic that our team has been able to assist you quickly.

February 24, 2025

Zendrop Is the best Supplier For Me At The Moment. :)

Adornix
Australia
About 1 year using the app
Zendrop replied February 28, 2025

That's awesome to hear! 😊 We're glad Zendrop is working well for you. Wishing you continued success!

July 30, 2024

I truly recommend using Zendrop it is easy and quick for all shipping and handling. They also have great training and the customer service is quick and easy as well. You can have any questions or issues resolved in a timely manner so you can get back to selling easy and helping your customers with any issues or questions they may have. Its incredible and invaluable to have in your shop.

Expressed Wants
United States
24 days using the app
July 29, 2024

Zendrop has been a game-changer for my dropshipping business! With access to over a million products and automated fulfillment, managing my store has never been easier. Their super-fast shipping and custom branding options truly set them apart. The support team is top-notch, always ready to assist with any questions or issues. I highly recommend Zendrop for anyone looking to take their ...

Patrik's Market
Germany
4 days using the app
September 11, 2024

I recently started my journey in e-commerce, and I'm so impressed with Zendrop's support! Every question I've had was answered quickly and thoroughly. Their customer service is outstanding and has made the whole process so much easier. If you're looking for a reliable platform with excellent support, I highly recommend Zendrop!

bablshop
Austria
19 days using the app
Zendrop replied September 13, 2024

Thank you for your wonderful feedback! We’re thrilled to hear our support has made your e-commerce journey smoother. We appreciate your recommendation.

June 28, 2024

Zendrop's customer support is instant and friendly. They were incredibly helpful with helping me handle an issue and their fulfillment service has always been superb. Shoutout to Ian, Nyka, and Kelley from the support team for their help! Totally recommend Zendrop.

Qlovara
United States
3 months using the app
November 6, 2024

I have not placed an order with Zendrop for some time and forgot the process, the help desk team were very helpful and fast and were able to help me with every question I had in regards to my order and the process. Thanks Team

Dzineprintz Store
New Zealand
Over 1 year using the app
Zendrop replied November 22, 2024

Thank you for your feedback! We're so glad to hear that our help desk team was able to assist you quickly and thoroughly with your questions. We're always here to support you whenever you need a hand—thanks for choosing Zendrop!