Reviews (10,437)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

December 8, 2024

Low support . worthless. its mess my store and they even dont have knowladge of shopify. just working for shift, this service is not good
dont use it

MR Friday
Japan
4 days using the app
Zendrop replied December 13, 2024

We sincerely apologize for the experience you’ve had, and we understand your frustration. Your feedback is important, and we regret that we didn’t meet your expectations. We’ ...

November 19, 2024

Lots of support!

Luxe & Butterflies
United States
3 months using the app
November 9, 2024

Had an issue with an order and Ivan sorted it very quickly and thoroughly. big up to ivan

TidyWishes
United States
12 days using the app
December 13, 2024

Me gusta mucho esta aplicación, pero sobre todo el equipo de soporte que hay detrás, que nos ha ayudado en todo momento y han sido muy rápidos y eficaces a la hora de resolver los problemas. Muy contento con el servicio que ofrecen

ChargeFlexx
Spain
About 2 months using the app
Zendrop replied December 20, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you’re enjoying the application and that our support team has been able to assist you quickly and ...

December 28, 2024

great support . I rarely give feedback but I have to say it impressed me how fast the support is on zendrop

Wistful
Germany
About 2 hours using the app
Zendrop replied January 14, 2025

Thank you for taking the time to share your feedback! We're so glad to hear that the support speed impressed you. We strive to provide quick and efficient assistance, and it ...

November 8, 2024

Contacted the support team on numerous occasions. They're quick to respond and always aid in my query. I was helped by Jobelle recently who supported me with numerous questions. Couldn't fault it.

The Baby Tot Shop
United Kingdom
9 days using the app
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so happy to hear that our support team, and Jobelle in particular, was able to assist you with all your questions. It's great to ...

November 16, 2024

So far so good, excellent customer support team. Just starting out looking forward to a bright future.

Havenly
Ireland
About 23 hours using the app
November 22, 2024

Great customer service

Muvo
United States
11 months using the app
October 14, 2024

Zendrop is amazing - they're my go-to supplier for all items. They have great shipping rate as well as the branding options to make my brand stand out! Would definitely recommend.

Aura Goods Inc.
Canada
6 months using the app
Zendrop replied October 18, 2024

It’s awesome to hear that Zendrop is your go-to supplier! Their competitive shipping rates and branding options really do help businesses like yours shine. Thanks for the ...

October 28, 2024

they helped me really good, nice people over there.

My Store
Netherlands
About 1 month using the app
Zendrop replied November 1, 2024

Thank you for your kind words! We’re glad to hear you had a positive experience.