Reviews (10,073)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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Always good support and very quick!
Thank you for your feedback! We're glad to hear that you consistently receive quick and good support. Your satisfaction is our priority!
So far I only needed support so I only can write about it.
I have to say I tried to use AutoDS but their customer service is more than worse! From them I got an answer in 2 days which is wow bad... And the problem I was waiting for them was a glitch in their system... All my product said "out of stock" when in reality I have no idea what those guys were doing, but horrible customer service, can't reach them at all.
With Zendrop it is different. I was listing products on my store and I had a very tiny little question and they answered me WITHIN MINUTES!!! WOW they are GREATE!!! And within 2 hours everything I needed, I got all the answers, from the team and from the manufacture.
So far all I can say is THEY ARE AMAZING!!!! Fast customer service!!! 10/10 Zendrop!!!!
No matter what issue I faced, I was always able to get in touch with someone from support, not just a bot, but an actual person. They were always very thorough in trying to troubleshoot any issues. For that I couldn't give Zendrop anything less than 5 stars.
I have only just started using zendrop but have to say the customer support is great. Jobelle helped me with an issue I was having connecting my store. Got it resolved very quickly.
I love the timely response I got and now I can start POD. Thank you Zendrop!
Great to hear it from you! Thank you for your review.
The training courses that come along with using there service has been so helpful and I love the quantity of items they make available
i had a probleem i couldnt solve, but thanks to the support team helping me solve the issue, i can now continue enjoying zendrop
Thank you for sharing! We're glad the support team was able to help you resolve your issue, allowing you to continue enjoying Zendrop. Your satisfaction is important to us!
I have no knowledge of this industry at all. I was feeling overwhelmed after a training call. The support chat made it easy for me to explain my issues and they were corrected. She even found an overpayment and made sure that i got the refund. I'm feeling good about my upcoming journey into dropshipping.
Zendrop is incredible. The staff is great, and if you're ever stuck they always have a solution for you. They make importing from AliExpress super easy and their community hub is incredible.
I'm amazed! I didn't expect an app like this to exist. The customer service is superb. A big thanks to Juan for helping me every step of the way and answering all my queries directly and to the point!