Reviews (10,380)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

September 27, 2024

I would like to say I have interacted with support a couple times and their support is really really good. This last time Mariane, resolved the issue very quickly, their support has been exceptional.

Hola Fit
United States
29 days using the app
Zendrop replied September 30, 2024

Thank you for sharing your experience! We’re so glad to hear that Mariane was able to resolve your issue quickly. Your kind words about our support team mean a lot to us!

November 15, 2024

Amazing customer support! Thank you.

Ease Fun Life Store
United Kingdom
About 2 months using the app
September 30, 2024

i became the help i was needing from the customers support , im glad and happy for their support . Thank you again Jo & Janelle

Caydeen
Germany
About 1 month using the app
Zendrop replied October 2, 2024

Thank you for sharing your experience! It's wonderful to hear that Jo and Janelle provided the support you needed.

December 5, 2024

Thanks to Janelle for her great help! Appreciate it!

Océans
Switzerland
18 days using the app
Zendrop replied December 20, 2024

We're so glad I could help—thank you for your kind words! If you need anything else, feel free to reach out!

January 3, 2025

excellent customer service

BabeMine
United Kingdom
2 months using the app
Zendrop replied January 14, 2025

Thank you so much! We're glad to hear that you’ve had an excellent experience with our customer service. We truly appreciate your feedback and are always here to help whenever you need us!

December 2, 2024

Big shoutout to the Zendrop team, especially Jo and Hasnain! Honestly, I'm a bit of a chaotic mess, but they handled everything with so much patience, kindness, and professionalism. Hasnain was super dedicated and made sure everything went smoothly, and Jo was just incredibly chill and helpful.

But really, the whole team deserves a huge thank-you! You guys are awesome, and I’m so grateful for how you helped me out. If anyone’s looking for a team that really knows how to treat their customers right, Zendrop is the way to go

My Store
Luxembourg
About 4 hours using the app
September 30, 2024

Support was helpful and quick throughout most of the issues I have faced. Pretty good service if you ask me

Mr Pumpkin
Singapore
About 2 months using the app
September 28, 2024

They have some good products and their team are happy to help you with whatever questions you are curious about

Lucky Rabbit Beauty
United States
3 months using the app
Zendrop replied September 30, 2024

Thank you for your feedback! We’re glad you’re enjoying our products and that our team has been helpful.

September 24, 2024

Zendrop is very helpful and very much on the ball with things, sorting out any problems you may have.

MYSKIN
United Kingdom
4 months using the app
Zendrop replied September 26, 2024

Thank you for your feedback! We’re glad to hear that Zendrop has been helpful and responsive in addressing your issues. Your satisfaction is our priority!

October 1, 2024

really good customer service and one of the best free platforms for order fulfillment. I recommend it.

BLANK
India
About 2 months using the app
Zendrop replied October 3, 2024

Thank you for your recommendation! We’re glad to hear you’re enjoying our customer service and finding our platform valuable for order fulfillment. Your support means a lot to us!