Reviews (10,440)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

November 24, 2024

Zendrop is so so good, so simple, so good, so perfect, the customer support is also so so good, Ivan helped me recently, he really did a great job and he was wonderful to deal with:) Recommended!

WordsPen
Sweden
1 day using the app
October 14, 2024

Zendrop is amazing - they're my go-to supplier for all items. They have great shipping rate as well as the branding options to make my brand stand out! Would definitely recommend.

Aura Goods Inc.
Canada
6 months using the app
Zendrop replied October 18, 2024

It’s awesome to hear that Zendrop is your go-to supplier! Their competitive shipping rates and branding options really do help businesses like yours shine. Thanks for the ...

November 8, 2024

Contacted the support team on numerous occasions. They're quick to respond and always aid in my query. I was helped by Jobelle recently who supported me with numerous questions. Couldn't fault it.

The Baby Tot Shop
United Kingdom
9 days using the app
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so happy to hear that our support team, and Jobelle in particular, was able to assist you with all your questions. It's great to ...

November 5, 2024

Great app to begin with dropshipping, user friendly and generally good

Horae
Greece
5 months using the app
Zendrop replied November 22, 2024

Thank you for the positive feedback! We're thrilled to hear that you find the app user-friendly and a great starting point for dropshipping. We’re here to support you every ...

October 28, 2024

they helped me really good, nice people over there.

My Store
Netherlands
About 1 month using the app
Zendrop replied November 1, 2024

Thank you for your kind words! We’re glad to hear you had a positive experience.

December 4, 2024

Ivan was super nice and helpful really recommend!!!

Finders Keepers
Ireland
2 days using the app
November 5, 2024

Its always the best support I have on Zendrop, the attention, the time they answer, Its always a great experience in the app

ChargeX
Mexico
About 1 month using the app
Zendrop replied November 22, 2024

Thank you so much for the wonderful feedback! We're thrilled to hear that you consistently have a great experience with our support team. Your satisfaction is our top ...

October 1, 2024

So far the access to products is great- wide variety and seems to be good quality. Shipping does take long for certain areas, though prices are reasonable, for both products and shipping.
I had misunderstood an issue and was it handled with much patience from the team.

Harlinger
South Africa
12 months using the app
Zendrop replied October 3, 2024

Thank you for your feedback! We’re glad to hear you’re enjoying the wide variety and quality of our products. Your insights help us improve further!

October 9, 2024

Recently had some issues with the zendrop billing. So contacted the customer service agent . Shiza , was a great in helping me out with the issue . She was very patient with our queries and very considerate in regards to our problems . I highly appreciate the quick response and solutions provided.
Thank You once again

Homestead Haven
Singapore
3 months using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We're so glad to hear that Shiza was able to assist you patiently and effectively. Your appreciation means a lot to us!

December 17, 2024

I just wanted to share how thankful I am of Shiza. I goof up and selected AI to build a store, not knowing that it would create a brand new store. Turns out the username and password was lost before I was able to write it down, so I could not access the newly created account to remove it from my Zendrop account. Shiza helped in removing the unwanted store and connect me to my store. Thanks Shiza ...

My Store
United States
10 minutes using the app
Zendrop replied December 20, 2024

Thank you for sharing your experience! We're so glad to hear that Shiza was able to quickly and professionally resolve your issue. It's great to know that you could get back ...