Reviews (10,437)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

November 5, 2024

Great app to begin with dropshipping, user friendly and generally good

Horae
Greece
5 months using the app
Zendrop replied November 22, 2024

Thank you for the positive feedback! We're thrilled to hear that you find the app user-friendly and a great starting point for dropshipping. We’re here to support you every ...

November 24, 2024

Zendrop is so so good, so simple, so good, so perfect, the customer support is also so so good, Ivan helped me recently, he really did a great job and he was wonderful to deal with:) Recommended!

WordsPen
Sweden
1 day using the app
November 5, 2024

Its always the best support I have on Zendrop, the attention, the time they answer, Its always a great experience in the app

ChargeX
Mexico
About 1 month using the app
Zendrop replied November 22, 2024

Thank you so much for the wonderful feedback! We're thrilled to hear that you consistently have a great experience with our support team. Your satisfaction is our top ...

October 1, 2024

So far the access to products is great- wide variety and seems to be good quality. Shipping does take long for certain areas, though prices are reasonable, for both products and shipping.
I had misunderstood an issue and was it handled with much patience from the team.

Harlinger
South Africa
12 months using the app
Zendrop replied October 3, 2024

Thank you for your feedback! We’re glad to hear you’re enjoying the wide variety and quality of our products. Your insights help us improve further!

October 9, 2024

Recently had some issues with the zendrop billing. So contacted the customer service agent . Shiza , was a great in helping me out with the issue . She was very patient with our queries and very considerate in regards to our problems . I highly appreciate the quick response and solutions provided.
Thank You once again

Homestead Haven
Singapore
3 months using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We're so glad to hear that Shiza was able to assist you patiently and effectively. Your appreciation means a lot to us!

December 4, 2024

Ivan was super nice and helpful really recommend!!!

Finders Keepers
Ireland
2 days using the app
December 17, 2024

I just wanted to share how thankful I am of Shiza. I goof up and selected AI to build a store, not knowing that it would create a brand new store. Turns out the username and password was lost before I was able to write it down, so I could not access the newly created account to remove it from my Zendrop account. Shiza helped in removing the unwanted store and connect me to my store. Thanks Shiza ...

My Store
United States
10 minutes using the app
Zendrop replied December 20, 2024

Thank you for sharing your experience! We're so glad to hear that Shiza was able to quickly and professionally resolve your issue. It's great to know that you could get back ...

October 9, 2024

zendrop is a great platform to work with. you can quickly add products and have a good team that is always there to help you. for example i needed a replacement product because it was broken. it was quickly and professionally solved by the zendrop team! thanks for that!

Prodexx Nederland
Netherlands
2 months using the app
Zendrop replied October 10, 2024

Thank you for your great feedback! We're thrilled to hear that you find Zendrop to be a fantastic platform and that our team was able to quickly and professionally assist you ...

October 11, 2024

Excellent customer service. I love this platform I just need to utilize more of the features that are available. Well worth the investment. Hopefully I will be getting a great return on it soon!

Jada’s Beauty Closet
United States
28 days using the app
Zendrop replied October 15, 2024

Thank you for the excellent feedback! We're thrilled to hear you love the platform and find value in it. If you have any questions about utilizing more features, feel free to ...

October 17, 2024

Zendrop team always try to help as much as possible. I like that the customers receive their orders sooner than other suppliers.

Elara Nova
United States
6 months using the app
Zendrop replied October 23, 2024

Thank you for sharing your experience! We're glad to hear that our team is providing the help you need and that customers are enjoying quicker delivery times. Your ...