Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 25, 2024

Great experience with the customer service from Janelle!
Answered all my questions and explained things that were confusing to me and gave me a much better understanding of things I was unsure about!
Thanks very much!

Wagging Wellness
Australia
1 day using the app
Zendrop replied October 29, 2024

Thank you for your wonderful feedback! We’re so glad to hear that Janelle provided you with excellent customer service and helped clarify your questions. Your appreciation means a lot to us!

July 29, 2024

Joining Zendrop has been one of the best decisions I've made. I love their products, and their customer service is excellent. Every time I've had an issue and needed to contact support, they've been able to help me. Their platform is also very easy to use.

Mini Mates Mart
Australia
23 days using the app
September 17, 2024

very reactive and fast support, clear answers, thanks again !

My Tiny Crab
France
25 days using the app
Zendrop replied September 20, 2024

Thank you for your kind words! Your satisfaction is our priority, and we appreciate your feedback!

August 15, 2024

I had issue with linking my store and product, the agent Juan was very professional and helped me solve the problem in less than few minutes

My Store
United States
18 days using the app
October 15, 2024

So far.. i am having a great experience.

Cevoria
United States
About 2 months using the app
Zendrop replied October 18, 2024

We're glad to hear that you’re having a great experience! If you have any highlights or specific features you love, feel free to share!

July 22, 2024

They have a support team that reacts very quickly, which really helps with urgent questions. The app itself works very well; it's easy to use, and there are no complications when using it. The only feedback I would give is to provide the ability to know beforehand what the discount is when you have an order of 2 products or more, instead of finding out how much you save only after the customer has placed the order.

Shopenvara
Netherlands
28 days using the app
November 19, 2024

Lots of support!

Luxe & Butterflies
United States
3 months using the app
July 24, 2024

I am new to Shopify and have recently started using Zendrop, and I must say it's the best thing that has ever happened to my store. The service is friendly, making dropshipping with Zendrop feel like a family business. They genuinely care about my store and check in on me from time to time. The customer service is excellent, and they offer a wide collection of items. I would definitely recommend Zendrop to other store owners.

ZeeStores
Canada
About 2 months using the app
September 7, 2024

Customer support is awesome. I had questions and concerns about my website e-commercesphere.com and linking. Their support team got with me fast and answered my questions. In my opinion Zendrop is a great investment if you're serious about your future in drop shipping.

E-COMMERCE SPHERE
United States
9 days using the app
Zendrop replied September 10, 2024

We're glad to hear that you are satisfied with doing business with us. We truly appreciate your review.

September 11, 2024

The support team is very good with fast response times, everything is effortless and easy to get done.

MystifyOfficial
Slovenia
12 days using the app
Zendrop replied September 13, 2024

We’re glad to hear you received excellent support. Thank you for your feedback!